Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jazmine Moreno

Pharr

Summary

Skilled Medical Biller and Coder with comprehensive experience in healthcare billing, coding procedures, insurance claims, and payment processing. Possess a strong knowledge of medical terminology, ICD-10 codes. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Overview

2
2
years of professional experience

Work History

Medical Biller and Coder

Antonio Wong
Edinburg
05.2024 - 07.2025
  • Maintained current CPT, HCPCS codes library as well as ICD-9, 10 CM diagnostic codes.
  • Submitted claims to insurance companies electronically or by mail.
  • Verified accuracy of patient information and insurance data in billing system.
  • Developed an understanding of how various insurance plans process claims for reimbursement purposes.
  • Responded promptly to requests from insurance companies regarding clarification on claim submissions.
  • Ensured timely filing of all claims within established guidelines.
  • Identified trends in denials and worked collaboratively with clinic staff to reduce denials.
  • Monitored aging accounts receivable report weekly to identify unpaid balances due.
  • Processed corrections and adjustments as needed to ensure accurate payment from third party payers.
  • Prepared financial statements that summarize account activity over a period of time.
  • Worked closely with physicians to obtain additional clinical information when needed for accurate coding assignments.
  • Analyzed patient accounts for errors, inaccuracies or discrepancies in billing documentation.
  • Maintained up-to-date knowledge of coding regulations and changes in reimbursement policies.
  • Resolved denied claims by researching payer requirements and preparing appeals.
  • Provided customer service support to patients regarding billing inquiries.
  • Reviewed received payments for accuracy and applied to intended patient accounts.
  • Quickly responded to staff and client inquiries regarding CPT codes.
  • Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
  • Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
  • Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
  • Communicated with healthcare personnel, including practitioners to promote accuracy.
  • Reviewed account information to confirm patient and insurance information is accurate and complete.
  • Utilized ICD-10, CPT, and HCPCS coding systems to process claims and billing.
  • Monitored and analyzed coding error trends to improve coding accuracy.
  • Updated coding skills and knowledge through continuous education and training.
  • Educated healthcare staff on coding standards and changes in coding guidelines.

Waitress

Taco Fiesta
McAllen
10.2023 - 06.2024
  • Took orders for food and drinks and delivered them to guests.
  • Prepared checks accurately and processed payments promptly.
  • Performed basic math calculations when computing bills for customers' meals.
  • Bussed tables as needed during peak hours.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Organized take-out orders efficiently according to customer requests.
  • Processed payments accurately using cash registers or POS systems.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Replenished beverages when necessary.
  • Greeted customers and provided menus.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Assisted in seating guests at tables or booths.
  • Communicated daily specials to customers.
  • Answered questions about menu items, ingredients, and pricing.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided accurate change for cash transactions using a cash register system.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Presented food and beverages to guests at tables.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.

Education

High School Diploma -

Vazquez Academy
Pharr, TX
05-2022

Skills

  • CPT coding
  • ICD-10 coding
  • Medical billing
  • Customer service
  • Insurance verification
  • Claims processing
  • Problem resolution
  • Team collaboration
  • Time management
  • Attention to detail
  • Effective communication
  • Appeals processing
  • Denial management
  • Payment posting
  • Ethical standards
  • Continuing education
  • Conflict management
  • Order processing
  • Basic math
  • Allergy awareness
  • Deaf culture awareness
  • ASL linguistics
  • Multitasking

Languages

English
Professional
Spanish
Professional

Timeline

Medical Biller and Coder

Antonio Wong
05.2024 - 07.2025

Waitress

Taco Fiesta
10.2023 - 06.2024

High School Diploma -

Vazquez Academy

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