Jazmine Morris
Brooklyn,NY
Summary
To secure a position that will help to enhance skills and experience as well as bring growth within the company.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Room Attendant/Housekeeping Supervisor
The Bryant Park Hotel
08.2014 - 03.2023
- Answered telephones and took written messages.
- Greeted guest upon arrival and departures.
- Inspected rooms and common areas for cleanliness.
- Checked minibar for missing items.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Reduced guest complaints by maintaining high standard of cleanliness in all assigned rooms.
- Ensured positive guest experiences with prompt response to special requests and additional services.
- Collaborated with front desk staff to address guest concerns, ensuring swift resolutions and overall satisfaction.
Overnight Stock Associate
TJX Companies
09.2019 - 04.2022
- Improved inventory accuracy by diligently organizing and restocking shelves during overnight shifts.
- Maintained clean and organized store environment by removing empty pallets, cardboard, and trash after stocking duties were completed.
- Ensured timely product availability for customers by efficiently unloading and stocking merchandise.
- Reduced safety hazards by promptly addressing spills, broken items, or other potentially dangerous situations discovered while stocking shelves.
- Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
Teacher's Assistant
Noies World Daycare/Summer Camp
03.2009 - 11.2011
- Prepared meals.
- Greeted parents on arrival and pick-up.
- Performed administrative and clerical duties.
- Completed enrollment and registration forms.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Copied, organized and distributed classroom assignments or other paperwork.
Front Desk Clerk
Comfort Inn
09.2007 - 02.2008
- Performed nightly audits.
- Performed data entry using Microsoft Excel.
- Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in/out process.
- Processed payments accurately while maintaining accountability for cash drawer balances at beginning and end of shifts.
- Stayed knowledgeable about hotel services, local attractions, and events to provide accurate information to guests upon request.
- Collaborated with housekeeping staff to ensure room availability and cleanliness for incoming guests.
- Maintained inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
Education
High School Diploma -
Northside High School
Pinetown, NC06.2007
Intern -
Vannguard Young Adult Internship Program
Brooklyn, NY01.2011
Skills
- Knowledge of Internet Explorer
- Ability to process information and use it efficiently
- Ability to work in team environment and independently
- Obtain excellent customer service skills
- Guest Relations
- Hospitality Industry
- Security License
- F02 & S60 Fireguard
- OSHA Compliance
References
Available Upon Request
Timeline
Overnight Stock Associate
TJX Companies
09.2019 - 04.2022
Room Attendant/Housekeeping Supervisor
The Bryant Park Hotel
08.2014 - 03.2023
Teacher's Assistant
Noies World Daycare/Summer Camp
03.2009 - 11.2011
Front Desk Clerk
Comfort Inn
09.2007 - 02.2008
High School Diploma -
Northside High School
Intern -
Vannguard Young Adult Internship Program
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