Jazmine Naranjo
Miami Gardens,FL
Summary
Motivated and compassionate RBT, recently certified and eager to begin a career supporting individuals with autism and developmental challenges. Strong interest in applying evidence-based strategies under the guidance of experienced professionals. Committed to creating a safe, encouraging environment for clients to grow and thrive. Reliable, fast learner, and ready to contribute positively from day one.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nail Technician
Personal Business
Hialeah, FL
12.2022 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Oversaw schedule to manage appointments of new and existing clients.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Cleaned and sanitized tools and equipment before each client.
- Prepared nail beds and cuticles, shaped nails and applied polish.
Graphic Designer
School Specialty
Hialeah, FL
08.2021 - Current
- Created digital image files for use in digital and traditional printing methods.
- Completed final touches for projects before rollout.
- Contributed design ideas in early planning stages with customers and project managers.
- Applied knowledge of production to create high-quality images.
- Designed website layouts, templates, and unique branded looks.
- Used photoshop to create images and layouts.
- Designed creative digital displays used in online advertising for local businesses.
Customer Service Representative
Headquarter Toyota
Hialeah, FL
05.2024 - 10.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Beauty Advisor
Ulta Beauty Inc.
11850 Pines Blvd Pembroke Pines, FL 33026 United
08.2023 - 02.2024
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Daycare Volunteer
Little Children’s Academy
Hialeah, FL
01.2024 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
No Degree - Cosmetology Education
Miami Lakes Educational Center
Miami Lakes, FL11.2024
Skills
- Tool and Surface Sanitation
- Industry Trends
- Problem-Solving skills
- Time Management
- Service Consultations
- Sales proficiency
- Payment Processing
- Customer Service
- Money Handling
- Positive reinforcement
- Social skills development
- Child safety awareness
- Patience and empathy
- Child development
Accomplishments
- Grew customer base by providing first-rate service.
- Increase client intake by completing work accuracy and efficiency.
Certification
- Illustrator certified
- RBT certification
- Adobe certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Headquarter Toyota
05.2024 - 10.2024
Daycare Volunteer
Little Children’s Academy
01.2024 - 01.2025
Beauty Advisor
Ulta Beauty Inc.
08.2023 - 02.2024
Nail Technician
Personal Business
12.2022 - Current
Graphic Designer
School Specialty
08.2021 - Current
No Degree - Cosmetology Education
Miami Lakes Educational Center