Jazmine Parker
Country Club Hills,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Receptionist
JTP Transportation
08.2023 - Current
- Scheduled and confirmed appointments.
- Updated and recorded customer or client information to maintain accounts.
- Scheduled and confirmed appointments and meetings for management team.
- Confirmed appointments, communicated with clients, and updated client records.
Babysitter
Self Employed Services
06.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Hostess/server
Applebee's Grill + Bar
08.2021 - 07.2023
- Greeted incoming guests to escort to assigned dining area and present menus.
- Answered telephone to provide dining information and take reservations.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Handled cash payments and reconciled daily transactions accurately.
- Provided excellent customer service by addressing customer needs promptly.
- Answered phone inquiries regarding hours, reservations, or directions.
- Built positive relationships with other front-of-house and kitchen staff.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Education
Psychology
Governors State University
University Park, ILHigh School Diploma -
Tinley Park High School
Tinley Park, IL05-2022
Skills
- Supply Restocking
- Guest Engagement
- Order Management
- Effective Communication
- Patience and composure
- Effective problem solving
- Assertiveness
- Organizational skills
- Active Listening
- Professionalism
- Time management abilities
- Customer Service
- Adaptability and Flexability
Timeline
Receptionist
JTP Transportation
08.2023 - Current
Babysitter
Self Employed Services
06.2022 - Current
Hostess/server
Applebee's Grill + Bar
08.2021 - 07.2023
High School Diploma -
Tinley Park High School
Psychology
Governors State University
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