Dynamic individual with hands-on experience in Administration, Assistant Management and clerical. A talent for navigating challenges. Bringing strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Simon Management Houston Galleria
2022.10 - Current
Support the properties financial cycle through accounts payable and receivables reports,
Record track of Procurement Card for property purchases
Assist with administration for marketing, promoting events, youth scholarship foundation.
Tracking and reviewing milestone of lease agreements, updating tenant and mall information
Generating invoices and collecting past due and current balances on accounts.
Order office supply, inventory.
Budget tracker and collection tracker used in Excel.
Run and track monthly, weekly and daily reports.
Complete assigned task
Answer phone multiple phone lines, respond to email inquiries.
Assistant Property Manager
Penelope 54 Senior Apartments
2012.03 - 2022.09
Conduct rental tours with prospective tenants
Answer incoming calls and respond to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems and answering questions
Completed final move-out walk-through with tenants to identify required repairs.
Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
Education
Associates of Science Business Administration -
Houston Community College
Houston, TX
11.2025
Human Resource Professional Certification -
Online Courcea
Houston, TX
09.2024
High School Diploma -
Pacific High School
San Bernardino, CA
06.2008
Skills
Refund and payment process
Microsoft Word, Outlook, Powerpoint and Excel
Administrative Support
File Organization
Customer and client relations
Computer Proficiency
Clerical Support
Customer Relations
Strong Problem Solver
Office Management
Database entry and collection
Documentation and Record keeping
Scheduling and calendar management
Verbal Communication
Deadline-oriented
Relationship Building
Multi-Line Phone Systems
Staff Management
Professional Communication
Social media knowledge
Report Generation
Timeline
Administrative Assistant
Simon Management Houston Galleria
2022.10 - Current
Assistant Property Manager
Penelope 54 Senior Apartments
2012.03 - 2022.09
Associates of Science Business Administration -
Houston Community College
Human Resource Professional Certification -
Online Courcea
High School Diploma -
Pacific High School
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