Jazmine Richardson
Detroit,MI
Overview
7
7
years of professional experience
Work History
Lead Floral Designer
Kroger
08.2019 - Current
- Researched latest design trends, colors, and vendor products for use in new pieces.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Assistant Hiring Manager
Kroger
04.2018 - Current
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
- Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
- Partnered with HR team to outline and define position requirements in accordance with company needs.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
Deli Manager
Kroger
09.2016 - Current
- Inventoried food products and associated materials on weekly basis.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Set schedules for [Number] staff by planning and designating shifts and hours.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Observed quality assurance standards to optimize freshness of deli products.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Analyzed customer feedback to identify areas of improvement and evaluated performance over time.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
Produce Manager
Kroger
12.2019 - 12.2020
- Coached and mentored new team members.
- Maintained produce area and kept produce storage area clean and sanitary.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Assisted customers with produce questions.
- Priced produce to achieve margin and sales goals.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Selected items for specials and marked down items to reduce losses.
- Trimmed, washed and bundled produce.
- Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Education
High School Diploma -
Highland Park Renaissance Academy
Highland Park, MI08.2014
Skills
- Production Schedule
- Inventory Management Systems
- Sales Promotion
- Critical Thinking
- Hiring and Training
- Food Safety and Quality
- Active Listening
- Cleaning and Sanitation
- Task Delegation
- Team Direction
Timeline
Produce Manager
Kroger
12.2019 - 12.2020
Lead Floral Designer
Kroger
08.2019 - Current
Assistant Hiring Manager
Kroger
04.2018 - Current
Deli Manager
Kroger
09.2016 - Current
High School Diploma -
Highland Park Renaissance Academy
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