Jazmine Smith
Las Vegas,NV
Summary
Dedicated Security Professional adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations. Extensive prior law enforcement and security experience.
Overview
8
8
years of professional experience
Work History
Casino Operations Manager
Station Casinos
Las Vegas
05.2024 - Current
- Collaborated with other departments within the casino to coordinate promotional activities aimed at increasing overall revenue.
- Provided conflict resolution for guests and team members, as well as implementing solutions to problems.
- Supervised staff of dealers, floor persons, slot technicians, cashiers, and supervisors in the gaming area.
- Performed regular audits of cash handling processes within the casino premises.
- Coordinated staff recruitment efforts including interviewing potential candidates and making hiring decisions.
- Responsible for supervising multiple departments and serving as Manager on Duty, directing all casino and gaming operation Team Members.
- Properly implement all Title 31 (anti- money laundering) procedures.
- Troubleshot and repaired improperly functioning slot machines to maintain proper working order.
Security Supervisor
Station Casinos
Las Vegas, NV
09.2023 - 05.2024
- Managing and overseeing a team of over 23 security professionals to ensure the safety of our guests, and the property.
- Handled intricate issues with a high level of discretion in order to not disrupt the daily functions of the property.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Enhanced staffing levels on each shift to ensure enough coverage at all times through the development of an enhanced scheduling system.
- Assisted the leadership team with interviewing new candidates and facilitated on-duty shadowing for new hires on my shift.
- Investigated all escalated situations and documented detail reports in the system, decreasing the amount of incidents on day shift by 5%.
- Collaborated with my peers and the leadership team to improve our officers' abilities and growth in order to improve officer presence and safety.
- Handling customer requests and concerns via phone and email correspondence.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Provided administrative support for on-site meetings, such as greeting attendees, organizing materials and taking minutes.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
Correctional Officer
NYSDOCCS
Albany, NY
10.2016 - 08.2023
- Daily activities were monitored in order to identify and control suspicious behavior, improper conduct, and signals of conflict.
- Conducted irregular rounds in the facility and on the outer perimeter to ensure that there were no threats.
- Maintain logs with detailed information regarding mileage, and any expenses when transporting individuals.
- To deal with rebellious convicts, de-escalation tactics, verbal orders, and physical and mechanical restraints were employed.
- Inspected cells and searched common areas at random for contraband.
- Inmate logs were updated regularly as information was uploaded into electronic criminal record systems for safety and compliance with laws.
- Transported detainees to and from medical and dental appointments, funerals, work tasks, and court hearings.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Facilitated communication between inmates and facility staff, including relaying requests and grievances.
Education
Some College (No Degree) - Psychology
Daemen College
Buffalo, NYSkills
- Microsoft Office
- Leadership
- Flexible and Adaptable
- Conflict Resolution
- Performance Management
- Problem Solving
- Collaboration
- Compliance and Regulations
- Customer Service
- Security Team Management
- Company risk Mitigation
- Operational effectiveness
- Threat assessment
- CPR and child CPR training
- AED training
Timeline
Casino Operations Manager
Station Casinos
05.2024 - Current
Security Supervisor
Station Casinos
09.2023 - 05.2024
Correctional Officer
NYSDOCCS
10.2016 - 08.2023
Some College (No Degree) - Psychology
Daemen College
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