Summary
Overview
Work History
Education
Skills
Event Assistant Volunteering
Timeline
Generic
Jazmine Snell

Jazmine Snell

Los Angeles,US

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Event Manager position. Ready to help team achieve company goals.

Overview

15
15
years of professional experience

Work History

Event Manager

Curtis Stone Events
07.2023 - Current
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Coordinated with kitchen or catering staff on delivery, timing and service style of food.
  • Liaised with clients to determine exact event requirements.
  • Oversaw preparation and management of event budgets to deliver at or below projected costs.
  • Generated ideas to enhance and expand current event offerings.
  • Produced detailed proposals for events to document timelines, suppliers and budgets.

Front Desk Agent

1Hotel West Hollywood
12.2018 - Current
  • Assist in developing improvement plans by communicating observations to management
  • Follow up with guest on services provided; ensure guests are satisfied with work performance.
  • Perform up-sells in different room categories
  • Manages own time without immediate supervision.
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Collected room deposits, fees and payments.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Trained new staff members in customer service techniques and hotel operations.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.

Head Cashier Supervisor

Sunglass Hut
06.2016 - 05.2017
  • Held responsibility as brand ambassador for company assets
  • Maintain clean and presentable store
  • Also, creating environment for guest to shop for sunglasses always
  • Engaging with customers when coming to shop.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Increased customer sales by 20%
  • Verified accuracy of daily cashier batches by checking receipts, checks and cash.
  • Met coverage demands by setting effective work schedules and breaks, and effectively delegating assignments.
  • Resolved customer complaints quickly to maintain customer satisfaction

Lead Leasing Agent

Westminster Property
06.2013 - 05.2016
  • Work side by side with property manager assisting with administrative duties, Prescreen prospects and residents, schedule and complete professional guided tours while highlighting features and benefits of community, Generate lease documents and complete all move in functions, Maintain current files, Complete daily/weekly reports(3days, Renewals, Security deposits), Answer inbound and make outbound calls regarding property.
  • Greeted clients, showed apartments, and prepared leases.
  • Responded to requests and scheduled appointments for property showings.
  • Collected monthly rent payments and other fees, always properly recording, and processing money
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports
  • Coordinated appointments to show marketed properties

Sales Associate/Head Cashier Supervisor

TJ Maxx
10.2008 - 08.2013
  • Counted cash and tallied cash register and digital entries, Helped customer with their purchases and collected feedback, Maintained clean and organized store and ensuring safety for customers and staff, Checked inventory and assisting store manager in placing orders, Directed sales staff in maintaining discipline and demonstrating product features to customers.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Verified the accuracy of daily cashier batches by checking receipts, checks and cash.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.

Education

Some College (No Degree) - Communications

Los Angeles Valley Community College
Los Angeles, CA

High School Diploma -

Warrensville Heights High School
Warrensville Heights, OH
05.2010

Skills

  • Highly Motivated, 45WPM, Microsoft (Word, Excel, PowerPoint), Outlook, Yardi, Entrata, Phone Etiquette, Customer Service Skills, Detailed Oriented, Cash Handler, Exceptional Written/Oral Communication Skills, Ability to use office equipment (Fax machine, calculator, scanner)
  • Verifying Reservations
  • Personable Demeanor
  • Sales Expertise
  • Guest Satisfaction
  • Time Management
  • Cash Handling
  • Hospitality Service
  • Guest Services
  • Events Requirements Gathering
  • Records Management
  • Managing Events Start to Finish
  • Catering Coordination

Event Assistant Volunteering

 D. Plump Consulting, LLC

Event Production | Marketing | Public Relations

Los Angeles, CA



  • Created and maintained Excel spreadsheet for inventory
  • Managed social media accounts and create/post advertisements
  • Assisted in the coordination of events, detail and decoration
  • Provided exceptional catering service to large groups of up to 250 people


Timeline

Event Manager

Curtis Stone Events
07.2023 - Current

Front Desk Agent

1Hotel West Hollywood
12.2018 - Current

Head Cashier Supervisor

Sunglass Hut
06.2016 - 05.2017

Lead Leasing Agent

Westminster Property
06.2013 - 05.2016

Sales Associate/Head Cashier Supervisor

TJ Maxx
10.2008 - 08.2013

Some College (No Degree) - Communications

Los Angeles Valley Community College

High School Diploma -

Warrensville Heights High School

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Jazmine Snell