Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jazmine Swoll

Lady Lake

Summary

Friendly, outgoing and great work ethnic with a passion to ensure customer satisfaction. Understands importance of menu knowledge and upselling techniques, coupled with strong multitasking and communication skills. Committed to contributing to positive dining atmosphere and enhancing guest experiences. As an Ophthalmic Medical Technician, I significantly contributed to patient care through precise testing and efficient scheduling. My work ethic and ability to improve service quality stand out as key achievements.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Texas Roadhouse
02.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Checked guests' identification before serving alcoholic beverages.

Server

IHOP
11.2022 - Current
  • Worked with POS system to place orders, manage bills, collect payment for food and drinks served.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Served food and beverages promptly with focused attention to customer needs.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.

Ophthalmic Medical Technician

Associated Comprehensive Eyecare
05.2020 - 06.2023
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Performing visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
  • Scheduling patients for surgery, follow ups, yearly exams and emergency visits.

Education

High School Diploma -

Forest High School
Ocala, FL
05-2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Safe food handling

Certification

  • Certified Food Safety Manager (CFSM) -ServSafe
  • Alcohol Server Certification
  • Food Handler Certificate (FHC)
  • Florida Licensed Bartender
  • Licensed nail technician

Languages

English

Timeline

Server

Texas Roadhouse
02.2024 - Current

Server

IHOP
11.2022 - Current

Ophthalmic Medical Technician

Associated Comprehensive Eyecare
05.2020 - 06.2023

High School Diploma -

Forest High School

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Jazmine Swoll