Jazmine Toala
Harrisonburg,VA
Summary
I am Highly motivated and eager individual with excellent customer service and people skills. I have strong technical skills, interpersonal skills and can learn quickly. I am a creative thinker, as well as willing to go beyond in any professional environment. I do pay attention to small detail and I love creating a clean environment for me and other to work in.
Overview
3
3
years of professional experience
Work History
Swim Instructor
Propel Swim Academy
09.2024 - Current
- -Maintained a control environment with the children and implemented safety regulation in my lessons.
- Developing challenge skills to every child specific needs.
- Mentored and trained new swim instructors.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Developed and implemented lesson plans based on individual student needs.
- Collaborated with swim instructors to develop successful training plans.
Pharmacy technician
CVS
05.2023 - 06.2024
- -By acquiring myself to this role brought on a great deal of responsibility that I was able to take on and dedicating myself to helping others. Not only did I abide by Virginia law regarding medicine but I was able to help support and create a warming welcome to all that seek help when either they or their love one’s were sick.
- I excelled in my communication skills with patient in person or over the phone.
- Developed knowledge on different variations of medicine and the uses behind them.
- Maintaining and entering prescription data
- I address patient questions or any customer service issues when arise.
- Assisting the pharmacist in maintaining medical inventory or orders.
- Accurately filling prescriptions orders and present them under verification to pharmacist on duty.
- Verifying medication into the computer system to preserve accurate data.
- Retaining a clean, sterilized environment.
- Reference:
- -Pharmacist: Pyal bhatia, 571-298-9519
Team Member
Swarovski
09.2022 - 02.2023
- - Working with Swarovski has taught me a lot of values when it comes to clientele. I learned how to connect with people on a deeper level and not to just work but wanting to help people. With my detailed oriented trait I was able to inspire styling tips and needs for customers. Assist in any concerns regarding transactions or aquiring pieces for my clientele.
- Allowing my creation drive to create an emotional connection with clients
- Able to create my own loyal clientele and attend to their needs to their requests.
- Giving customers the brand experience and strive for excellence.
- Advocating myself and luxuriousness to the brand.
- Being a role model to other team members and leading by example by demonstrating my drive.
- References:
- - Store Manger: Yamilis Lopez, 954-443-6273
Hostess
Red Robin Gourmet Burgers and Brews
03.2022 - 08.2022
- -As a host, I have monitored the business enterprise to determine efficiency and productivity. I respond quickly in a friendly manner to guest inquiries. Receive payments by validating credit charges, accepting currency, calculating, and issuing change for orders.
- Able to cultivate positive guest relations by managing information and follow procedures.
- Able to solve customers' criticisms and take notice of their special requests by phone.
- Acknowledge customers' questions about the Company and provide feedback with solutions.
- Communicated clearly with coworkers and attended to the public needs.
- Ensure the service provided for the customers reaches company standards and help create developments within the enterprise by using different techniques to get my tasks done quickly and properly.
Education
Associate of Science - Social Science
Northern Virginia Community College
Annandale, VA06-2025
High School Diploma - undefined
Brentsville District High School
Nokesville, VA06.2022
Skills
- Able to implement excellent customer service in all aspects of work
- I can retain a professional work environment /relationships to achieve the goals that I personally set
- Attentive to detail
- Team Leadership
- Commitment to Client Services and needs
- Able to apply my skills and knowledge to any task given to me
Languages
Spanish
Native or Bilingual
Timeline
Swim Instructor
Propel Swim Academy
09.2024 - Current
Pharmacy technician
CVS
05.2023 - 06.2024
Team Member
Swarovski
09.2022 - 02.2023
Hostess
Red Robin Gourmet Burgers and Brews
03.2022 - 08.2022
High School Diploma - undefined
Brentsville District High School
Associate of Science - Social Science
Northern Virginia Community College
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