Jazmine Tyre
Huntsville
Summary
Dedicated Multi-Skilled Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Strong background with technical, administrative, clerical and patient support. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of the medical sector and regulatory obligations concerning it. Certified in phlebotomy and EKG as well.
Overview
9
9
years of professional experience
Work History
Certified Medical Assistant
Happi Health
11.2022 - Current
- Triage patients; including vitals, obtain important information to document in the medical record such as history or present illnesses, current medication list, personal health history, family history etc
- Obtaining oral, urine and blood samples for in house and sending out testing
- Assist in care of patients by reviewing/reiterating the plan of care detailed by the provider
- Scheduling radiology/laboratory services
- Drawing up and administering vaccines
- Prepping for specific procedures
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Customer Service Associate
Cabela's
11.2022 - 02.2023
- Addressed inquiries, resolved customer issues and managed customer relations
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines
- Handled large amounts of cash and balanced the cash drawer daily within prescribed balancing guidelines
- Organized deliveries by sorting and stocking receivables Checked customer orders, labeling and documentation prior to shipment to avoid delays
- Fielded customer complaints and queries, fast-tracking for problem resolution
Technical Support Representative
Apple
01.2022 - 10.2022
- Served as the first point of contact for incoming technical service calls and emails
- Troubleshoot hardware issues and worked with service providers to facilitate repairs for end users
- Handled customer service issues by providing guidance or escalating for advanced support
- Assisted customers in understanding products, components and systems using technical demonstration
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
Unit Supply Specialist
US Army National Guard
01.2016 - 03.2022
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Negotiated contracts with vendors, securing favorable terms for the acquisition of mission-critical equipment and materials.
- Oversaw budget planning for unit supplies, making cost-effective decisions that maximized resources while meeting operational needs.
- Coordinated transportation logistics for the movement of supplies between units or locations as needed.
Lead Forklift Operator
MAZDA TOYOTA MANUFACTURING
01.2021 - 03.2022
- Recorded count and condition of cargo received
- Used handheld scanners for warehouse management system compliance
- Transported material to correct locations and documented inventory changes
- Tracked materials moved for stocking purposes and to complete logs for management
- Unloaded incoming items from trucks and rail cars and transported materials to the staging area
Route Coordinator
LSO Final Mile
10.2019 - 01.2021
- Coordinated with warehouse staff to ensure efficient loading of vehicles and timely departures from distribution centers.
- Improved route efficiency by analyzing performance data and implementing optimized schedules.
- Enhanced customer satisfaction by addressing concerns promptly and providing timely updates on deliveries.
- Reduced delivery times with effective communication between drivers, dispatchers, and customers.
- Managed driver scheduling for optimal coverage during peak hours and holidays.
Customer Service Representative
BriovaRx Specialty Pharmacy
01.2019 - 12.2019
- Answered customer questions about prescribed and OTC medications
- Delivered quality care to customers through close collaboration with pharmacists
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures
- Consulted with customers to resolve service and billing issues
- Answered inbound calls, chats and emails to facilitate customer service
Material Handler
Alamo Group
02.2017 - 10.2018
- Examined freight to determine loading sequences
- Monitored workers and reviewed completed work for proper performance
- Scheduled materials shipments and transportation for on-time delivery, reducing delays
- Estimated project materials, time and staffing requirements based on work orders and job specifications
- Entered current customer, payment and inventory information into the system to keep data accurate
Education
Associate of Science - Nursing
JF Drake State Technical College
05-2027
Certified EKG -
JesHealth Services
10-2022
Certified Phlebotomy -
JesHealth Services
10-2022
Certified Medical Assistant -
JesHealth Services
10-2022
High School Diploma -
Southside High School
Selma, AL05.2016
Skills
- MS Office Proficiency
- Inbound and Outbound Calling Customer Support
- Transaction Processing
- Creative Problem Solving
- Multitasking and Prioritization
- 42 wpm Typing Speed
- Customer Service
- Verbal and Written Communication
- Data Entry
- Decision Making
- Critical Thinking
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Clinical documentation
- Medication administration
- Electronic health records
- Wound care
- Patient documentation
- Inventory management
- Inventory and supply management
- Time management
- Attention to detail
- Multitasking and organization
- Verbal and written communication
- Safety compliance
- Physical stamina
- Telephone etiquette
- Schedule coordination
- Injection administration
- Customer service
- Phlebotomy
- Data entry
Affiliations
- United States Army national guard
Timeline
Certified Medical Assistant
Happi Health
11.2022 - Current
Customer Service Associate
Cabela's
11.2022 - 02.2023
Technical Support Representative
Apple
01.2022 - 10.2022
Lead Forklift Operator
MAZDA TOYOTA MANUFACTURING
01.2021 - 03.2022
Route Coordinator
LSO Final Mile
10.2019 - 01.2021
Customer Service Representative
BriovaRx Specialty Pharmacy
01.2019 - 12.2019
Material Handler
Alamo Group
02.2017 - 10.2018
Unit Supply Specialist
US Army National Guard
01.2016 - 03.2022
High School Diploma -
Southside High School
Associate of Science - Nursing
JF Drake State Technical College
Certified EKG -
JesHealth Services
Certified Phlebotomy -
JesHealth Services
Certified Medical Assistant -
JesHealth Services
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