Jazmine Velez
Oxfordshire
Summary
Enthusiastic customer service professional with experience in healthcare, hospitality, and customer facing roles across both the United Kingdom and the United States. Known for remaining calm under pressure, building positive relationships with customers, and delivering compassionate service in fast paced environments. Excited to provide exceptional onboard service while ensuring passenger safety as a United Airlines Flight Attendant.
Overview
2027
2027
years of professional experience
Work History
Cafe Supervisor
Motorsportopia Cafe
Marsh Gibbon, United Kingdom
2025 - Current
- Delivered exceptional customer service in a busy hospitality environment.
- Prepared food and beverages while maintaining strict food safety standards.
- Resolved customer concerns professionally and efficiently.
- Assisted with inventory management, ordering, marketing, and daily operations.
- Worked collaboratively within a small team during high-volume events.
Care Assistant
Bluebird Care
Bicester, United Kingdom
2024 - 2026
- Delivered personalized care to support clients' daily living activities in their homes.
- Responded calmly during medical and emergency situations.
- Maintained accurate documentation and safeguarded patient wellbeing.
- Built trusting relationships with clients and families.
- Worked independently while managing a demanding daily schedule.
Phlebotomist
Quest Diagnostics
Tacoma, WA
2020 - 2024
- Collected blood specimens while ensuring patient comfort and safety.
- Followed infection control and safety protocols.
- Maintained patient confidentiality and accurate medical records.
- Worked efficiently in fast-paced clinical environments.
Education
Certificate of Veterinary Science - Veterinary Science
Tacoma Community College
Tacoma, WA05-2020
Bachelor of Science - Nursing
Oxford Brookes University
Oxfordshire, EnglandSkills
- Customer service expertise
- Hospitality
- Medical knowledge
- First aid certification
- Time management
- Teamwork
- Communication
- Problem solving
- Cultural awareness
Timeline
Cafe Supervisor
Motorsportopia Cafe
2025 - Current
Care Assistant
Bluebird Care
2024 - 2026
Phlebotomist
Quest Diagnostics
2020 - 2024
Bachelor of Science - Nursing
Oxford Brookes University
Certificate of Veterinary Science - Veterinary Science
Tacoma Community College