- Baking
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Enjoy hobbies that combine physical activity with outdoor exploration
- Learning new cooking techniques and expanding my culinary skills
- Youth Development Programs
- Dancing
- Gym Workouts
- Music
- Yoga
- Fashion and Style
Jazmine Warfield
Houston,TX
Summary
Dynamic professional with a proven track record at Texas Integrative Pain Institute, enhancing brand visibility and engagement through targeted social media campaigns and efficient content management. I excelled in customer service and problem-solving at Serendipity Lifestyle and Wellness Spa, fostering positive client relationships and maintaining high confidentiality standards. Skilled in time management and oral communication, consistently achieving goals collaboratively. I successfully assisted with the daily flow of the clinic, working alongside the provider to set up procedures and consultations.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Serendipity Lifestyle and Wellness Spa
03.2023 - 10.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
Social Media Manager
Texas Intergrative Pain Institute
09.2017 - 03.2023
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Streamlined content creation processes, improving efficiency while maintaining quality standards.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
- Utilized analytics tools to track performance, adjusting strategies to maximize effectiveness.
Education
Bachelor of Science - Psychology W/ Minor in Spanish
Xavier University of Louisiana
New Orleans, LA05.2023
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Team Collaboration
- Scheduling
- Appointment Scheduling
- Verbal and written communication
- Administrative Skills
- Scheduling appointments
- Office Organization
- Oral and writing communication
- Front Office Management
- Sensitive information handling
Interests
Timeline
Front Desk Receptionist
Serendipity Lifestyle and Wellness Spa
03.2023 - 10.2024
Social Media Manager
Texas Intergrative Pain Institute
09.2017 - 03.2023
Bachelor of Science - Psychology W/ Minor in Spanish
Xavier University of Louisiana
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