Jazmine Ziegler
New Kensington,PA
Summary
Experienced shift manager skilled in team management and on-the-fly decision making. Proficient writer with skilled computer skills and telecommunications.
Overview
2
2
years of professional experience
Work History
Shift Manager
McDonald's Restaurant
Lower Burrell, PA
05.2024 - Current
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Reinforced rules to promote superior employee performance.
- Delegated tasks to multiple employees while maintaining efficient workplace.
Crew Member
McDonald's Restaurant
Lower Burrell, PA
01.2023 - 08.2024
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Processed payments on cash register and counted back bills and change to patrons.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Education
High School Diploma -
Pacyber
New Kensington, PA01-2024
Skills
- Safety Compliance
- Staff Development
- Employee Training
- Decision-Making
- Project Management
- Technical Writing
- Proofreading
Accomplishments
- CPR license certified
Timeline
Shift Manager
McDonald's Restaurant
05.2024 - Current
Crew Member
McDonald's Restaurant
01.2023 - 08.2024
High School Diploma -
Pacyber