Jazmine A. Scott
Covington,GA
Summary
A dynamic professional passionate about Diversity, Equity, and Inclusion. With multiple years of experience in the customer service industry, I have honed my interpersonal skills in communication, teamwork, adaptability, and problem-solving, consistently delivering results and driving success. My commitment to excellence is evident in my track record of volunteer work with the Black Student Cultural Center. I am a continuous learner and looking to hone and advance my skill set within the professional work setting.
Overview
8
8
years of professional experience
Work History
Beauty Consultant
Target
08.2021 - 12.2023
- In the role of a beauty consultant at Target, my primary responsibility is to provide personalized beauty guidance and recommendations to customers
- Engaging with customers, I offer assistance in selecting cosmetics and skincare products, ensuring that their choices align with individual preferences and skin types
- Staying informed about the latest beauty trends, product launches, and promotions is crucial for me to provide customers with up-to-date and relevant information
- Actively promoting products and participating in sales events, I contribute to achieving sales goals by encouraging upsells and helping customers make informed purchase decisions
- Additionally, I play a role in maintaining the visual presentation of the beauty department, ensuring that products are well-organized and visually appealing
- Educating customers on the proper use of beauty products, skincare routines, and application techniques is also part of my responsibilities
- I take pride in fostering positive relationships with customers, creating a welcoming environment, and seeking feedback to continually improve the overall shopping experience
- Through ongoing product training and adherence to cleanliness and sanitation standards, I strive to deliver exceptional service and contribute to the success of the beauty department at Target.
- Mentored and trained new employees in various departments.
- Managed and delegated responsibilities to other team members when necessary.
Cashier
Menards
03.2019 - 08.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Party Host
Chuck E Cheese
10.2017 - 08.2018
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Streamlined party setup and breakdown processes, resulting in increased efficiency and reduced stress for staff.
- Developed customized party plans tailored to each client''s preferences, ensuring memorable experiences for all attendees.
- Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- As a cashier, performed various transactions and handling money
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
- Backed up Game Room Attendant and Kid Check Attendant when needed.
Apparel Associate
Walmart
05.2017 - 08.2017
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Provided timely and accurate information to callers, resulting in increased customer trust and loyalty.
- Answer customer questions and assist other associates when needed.
- Boosted sales by creating visually appealing merchandise displays and maintaining a clean, organized store environment.
- Increased customer satisfaction by assisting with clothing selections and providing personalized fashion advice.
- Ensured accurate inventory management through regular cycle counts and thorough inspections of incoming shipments.
Deli Associate
Gordy’s County Market
05.2016 - 09.2016
- Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
- Increased deli sales through the effective promotion of featured items and specials.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.
Education
University of Southern Mississippi
Hattiesburg, MSJohn Marshall High School
Rochester, MNBachelor of Arts - Latin American, Caribbean, U.S. Latinx Studies
University of Wisconsin – Milwaukee
Milwaukee, WI12.2023
Skills
- Customer Service
- Data Entry
- Sales Proficiency
- Outlook 365
- Staff Training
- Teamwork and Collaboration
Languages
Spanish
Limited Working
Korean
Limited Working
References
References available upon request.
Timeline
Beauty Consultant
Target
08.2021 - 12.2023
Cashier
Menards
03.2019 - 08.2019
Party Host
Chuck E Cheese
10.2017 - 08.2018
Apparel Associate
Walmart
05.2017 - 08.2017
Deli Associate
Gordy’s County Market
05.2016 - 09.2016
University of Southern Mississippi
John Marshall High School
Bachelor of Arts - Latin American, Caribbean, U.S. Latinx Studies
University of Wisconsin – Milwaukee
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