Jazming Hernandez

- The Overnight Stocking Coach is responsible for managing the store through the night, driving sales, controlling expenses, and ensuring merchandise is presented effectively. They will also supervise and develop hourly associates, ensuring compliance with company policies and fostering a culture of belonging and continuous improvement.

-This role focuses on leading and developing teams to ensure effective store operations, exceptional customer service, and strong financial performance.

-Led and developed teams by teaching, training, and actively listening to associates to foster growth and engagement

-Communicated and collaborated with all levels of associates to enhance understanding of store operations

-Models and demonstrates exceptional customer service standards

-Drives the financial performance and sales of the whole store by evaluating Profit Loss statement reports

-Communicating and collaborating with all levels off associates regarding store operations

Builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.

-Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.

• Led team to streamline processes and enhance communication, resulting in improved operational efficiency.
• Mentored staff on best practices for customer service and store operations to enhance team performance.
• Developed training programs for new employees, enhancing onboarding experience and contributing to reduced turnover rates.
• Managed inventory levels to ensure product availability and optimize stock rotation., ensuring stock availability and timely replenishment of merchandise.
• Led and supervised a team of 10 associates, delegating daily tasks and conducting daily team huddles to align on productivity goals. Successfully reduced stock discrepancies by 40% using RFID scanners.
• Oversaw seasonal display updates to enhance visual merchandising and attract customer interest.,floor plans, and displays to maximize visual appeal and promote key apparel lines
• Executed daily zoning routines and maintained fitting rooms to ensure clean,organized,and welcoming shopping environment.