JAZMIN L. OSSORIO
San Antonio
Summary
Dedicated Traffic Officer with expertise in traffic regulation enforcement and emergency response coordination. Proven ability to manage crowd control and enhance public safety through effective communication and collaboration.
Overview
14
14
years of professional experience
Work History
Traffic Officer
Self-employeed
San Antonio
04.2021 - Current
- Directed pedestrian and vehicle movements at high-traffic intersections efficiently.
- Enforced traffic laws and regulations to ensure safety of public and property.
- Enforced traffic regulations to ensure safety and smooth flow of vehicles.
- Monitored traffic patterns using surveillance systems and on-site observations to identify congestion and safety concerns.
- Collaborated with law enforcement to address traffic violations and accidents, ensuring timely resolution and public safety.
- Provided assistance during road closures or emergency situations for public safety.
- Reported delays, accidents, or other traffic and transportation situations.
- Directed traffic at construction sites, special events, or emergency scenes.
- Responded to calls from the public regarding traffic-related concerns or complaints.
- Guided drivers with accurate directions to enhance travel efficiency. and help motorists experiencing vehicle issues.
- Performed basic maintenance tasks on assigned patrol car such as checking fluid levels, tire pressure.
- Maintained detailed records of daily activities and submitted them to supervisors.
- Monitored roadways for suspicious activity or criminal behavior.
- Fielded calls to address public inquiries and complaints related to traffic. and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Partnered with team members to implement service initiatives and achieve team objectives.
Reserve Deputy Sheriff
Zavala County Sheriff's Dept
Crystal City
03.2020 - Current
- Enforced laws and regulations within community to maintain public safety.
- Responded to emergency calls, providing immediate assistance and support.
- Conducted traffic stops and issued citations for violations observed.
- Collaborated with local agencies to address crime trends and community concerns.
- Managed patrol duties, ensuring all areas received proper coverage and attention.
- Provided assistance with crowd control at large public events such as parades, festivals and sporting events.
- Conducted security checks of premises, ensuring all personnel had proper identification and access authorization.
- Participated in training exercises designed to improve overall job performance skills.
- Responded to radio messages or telephone instructions to appear at scenes of disorder or crime.
- Maintained safe and secure environments for court proceedings.
Correctional Officer
Uvalde County Sheriff's Office
Uvalde
04.2020 - 09.2020
- Monitored inmate behavior to maintain safety and security within the facility.
- Conducted regular inspections of inmate living areas for contraband and safety hazards.
- Documented incidents and prepared reports for review by supervisory staff.
- Assisted in the transport of inmates to medical appointments and court hearings.
- Collaborated with staff to implement emergency response procedures during critical situations.
- Performed head counts, checking cells for missing inmates.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Secured facility entrances to prevent unauthorized access and maintain order. to screen visitors.
- Served meals and dispensed medications to inmates.
- Reported on quality of inmate work and violations committed by prisoners.
- Implemented appropriate disciplinary actions to reinforce facility rules. to discipline prisoners.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
- Participated in the development and implementation of escape prevention plans and emergency evacuation procedures.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Coordinated with social workers, psychologists, and probation officers to facilitate inmate support.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Directed visitor sign-in, documenting processes, and completing appropriate visitation logs.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
Jailer
Dimmit County Sheriffs Office
Carrizo Springs
04.2017 - 09.2019
- Supervised inmate activities and maintained safety protocols in detention facilities.
- Conducted regular inspections of facilities to ensure security and compliance standards.
- Managed inmate records and processed admissions and releases efficiently.
- Monitored inmate behavior and intervened in conflicts to maintain order.
- Collaborated with law enforcement personnel to support investigations and procedures.
- Assisted in emergency response drills to enhance staff readiness and safety measures.
- Provided support during inmate transport, ensuring secure handling throughout the process.
- Documented incidents accurately, maintaining detailed logs for review by authorities.
- Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
- Monitored security cameras to ensure safety of inmates and personnel.
- Managed records related to prisoner files, disciplinary actions, releases and transfers.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Supervised inmate activities such as meals, recreation time, showers.
- Conducted regular cell inspections to identify contraband, weapons, or other hazardous materials.
- Observed conduct of inmates and protected from dangers.
- Issued clothing, bedding, and other authorized items to inmates.
- Maintained secure environment for inmates and staff by enforcing rules and regulations.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
- Facilitated communication between inmates and their families through phone calls or visits.
- Facilitated reductions in inmate disturbances and incidents to increase facility safety.
- Conducted orientation sessions for new inmates, outlining jail rules and expectations
- Medication pass with nurse
Restaurant Waiter
Rositasrestaurant
Carrizo Springs
10.2014 - 03.2017
- Provided exceptional customer service to enhance dining experience.
- Managed food and beverage orders efficiently and accurately.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Trained new waitstaff on restaurant procedures and service standards.
- Maintained cleanliness of tables and dining area throughout shifts.
- Assisted in resolving customer complaints to ensure satisfaction.
- Set up dining areas for special events and large parties.
- Upsold menu items to increase overall sales and guest enjoyment.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Resolved customer complaints in a polite manner according to company policy.
- Checked on guests during meals to ensure satisfaction with each course.
- Greeted customers, provided menus and answered questions about menu items.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Greeted customers, answered questions, and recommended specials to increase profits.
Correctional Officer
Crystal City Correctional Center
Crystal City
01.2013 - 01.2014
- Monitored inmate behavior to maintain safety and security within the facility.
- Conducted regular inspections of inmate living areas for contraband and safety hazards.
- Documented incidents and prepared reports for review by supervisory staff.
- Assisted in the transport of inmates to medical appointments and court hearings.
- Collaborated with staff to implement emergency response procedures during critical situations.
- Enforced facility rules and regulations to promote a safe environment for all individuals.
- Participated in training sessions on conflict resolution and crisis intervention techniques.
- Communicated effectively with inmates to address concerns and provide support when needed.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Education
PEACE OFFICER -
Southwest Texas Junior College
Uvalde, TX05-2019
JAILER -
TCOLE
Uvalde, TX11-2017
High School Diploma -
CARRIZO SPRINGS HIGH SCHOOL
Carrizo Springs, TX05-2011
Skills
- Traffic enforcement
- Traffic laws
- Traffic control
- Road enforcement
- Traffic maintenance
- Emergency medical response
- Surveillance monitoring
- Accident reporting
- Emergency coordination
- Crowd management
- Safety awareness
- Pedestrian safety
- Parking observance
- Safety promotion
- Communication
- Radio communication
- Team collaboration
- Problem solving
- Multitasking
- Community involvement
- CPR certification
Languages
English
Professional
Spanish
Professional
Timeline
Traffic Officer
Self-employeed
04.2021 - Current
Correctional Officer
Uvalde County Sheriff's Office
04.2020 - 09.2020
Reserve Deputy Sheriff
Zavala County Sheriff's Dept
03.2020 - Current
Jailer
Dimmit County Sheriffs Office
04.2017 - 09.2019
Restaurant Waiter
Rositasrestaurant
10.2014 - 03.2017
Correctional Officer
Crystal City Correctional Center
01.2013 - 01.2014
PEACE OFFICER -
Southwest Texas Junior College
JAILER -
TCOLE
High School Diploma -
CARRIZO SPRINGS HIGH SCHOOL