Jazmiyn Jones
Tampa,Florida
Summary
A hardworking USF student seeking to promote inclusion and diversity to humbly serve the Tampa community through detailed work ethic and professionalism in this very vital safety role. An effective student committed to learning, developing skills in leadership and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
1
1
year of professional experience
Work History
Sales Associate
Journey's Kidz
Tampa, FL
02.2021 - 05.2021
- Serviced customers apparel request while being attentive to detail
- Greeted customers and helped with product questions, selections and purchases.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Issued receipts and processed refunds, credits or exchanges.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Hostess
Casa Maria
Jacksonville, FL
07.2019 - 07.2019
- Served customers food and beverages while ensuring satisfaction
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Answered customer questions about hours, seating and menu information.
- Conducted dining room and server checks to assess readiness for expected customer loads.
- Prepared dining room for special upcoming functions by decorating and generating special group menus.
- Supervised server balance and monitored table turnover to accurately seat customers.
- Assessed large restaurant and lounge according to state and federal cleanliness standards.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Teller
VyStar Credit Union
Jacksonville, FL
06.2018 - 04.2019
- Provided excellent customer service to customers from varying backgrounds
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Received loan and utility payments, sending funds to correct destinations.
- Executed wire transfers, stop payments and account transfers.
- Counted, verified and handled bank deposits and armored car transactions.
- Maintained friendly and professional customer interactions.
- Stocked supplies for customers and personal teller station.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
Bachelor of Science - Health Sciences
University of South Florida
12.2023
High School Diploma -
First Coast High School
Jacksonville, FL05.2020
Skills
- Customer Service
- Teamwork
- Money Handling
- Problem solver
- Adaptability
- Time management
- Communication
- Leadership
- Student Engagement
- Sales Expertise
- Speech Clarity
- Team Collaboration
- Mission and Vision
- Strategic Planning
- Speech Clarity
- Team Collaboration
- Media Campaigning
- Mission and Vision
- Strategic Planning
Timeline
Sales Associate
Journey's Kidz
02.2021 - 05.2021
Hostess
Casa Maria
07.2019 - 07.2019
Teller
VyStar Credit Union
06.2018 - 04.2019
Bachelor of Science - Health Sciences
University of South Florida
High School Diploma -
First Coast High School
Extracurricular Activities
- USF Big Sister Little Sister Membership Chair 2023
- USF Black Student Union Community Service Chair 2022-2023
- USF in London Summer Program
- Kurlfriends Marketing Chair 2022-2023
- Kurlfriends GMB Coordinator 2021-2022
- Student Support Services Program (SSS)
- USF Pre-College Future Physicians and Health Care Professionals Program
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Volunteer Experiences
Food Sorter August 2019 - October 2019
Feeding Northeast Florida | Jacksonville, FL
- Sorted food and hygiene products for convenience and accessibility
- Packaged products with care for distribution
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Generated and maintained records on weights and quantities of materials, products and containers, using scales and other measuring equipment to compile data.
- Facilitated communication among team to reduce process lags and troubleshoot issues effectively.
- Transported packed items to delivery pallets to assist loaders in loading and stacking pallets on delivery vehicles.
- Assessed and sorted items into containers or designated areas according to classification, size and condition.
- Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
Volunteer September 2019- November 2019
Brooks Adaptive Sports | Jacksonville, FL
- Prepared and facilitated activities for disabled groups
- Maintained a safe and clean environment for all guests
- Maintained clean, neat and operational facilities to serve program needs.
- Assisted with special events or programs.
- Sent email reminders regarding upcoming volunteer events to community leaders and civic groups.
- Freed full-time employees up for more critical work by completing clerical tasks and office work.
- Spoke with community organizations to boost outreach and highlight programs successes.
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
- Organized and managed events and projects as part of community support services.
- Tracked volunteer hours in spreadsheets.
Dog Caretaker May 2019 - August 2019
Animal Care and Protective Services | Jacksonville, FL
- Photographed dogs for facility's dog profile and record keeping
- Gave animals proper attention to promote secure environment.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
Volunteer September 2017- November 2018
San Mateo Little League Baseball Field | Jacksonville, FL
- Promoting an enjoyable customer experience
- Served food to any customers looking to enjoy the game
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Quote
If you can dream it, you can do it.
Walt Disney
Extracurricular Activities
- USF Big Sister Little Sister Membership Chair 2023
- USF Black Student Union Community Service Chair 2022-2023
- USF in London Summer Program
- Kurlfriends Marketing Chair 2022-2023
- Kurlfriends GMB Coordinator 2021-2022
- Student Support Services Program (SSS)
- USF Pre-College Future Physicians and Health Care Professionals Program
Volunteer Experiences
Food Sorter August 2019 - October 2019
Feeding Northeast Florida | Jacksonville, FL
- Sorted food and hygiene products for convenience and accessibility
- Packaged products with care for distribution
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Generated and maintained records on weights and quantities of materials, products and containers, using scales and other measuring equipment to compile data.
- Facilitated communication among team to reduce process lags and troubleshoot issues effectively.
- Transported packed items to delivery pallets to assist loaders in loading and stacking pallets on delivery vehicles.
- Assessed and sorted items into containers or designated areas according to classification, size and condition.
- Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
Volunteer September 2019- November 2019
Brooks Adaptive Sports | Jacksonville, FL
- Prepared and facilitated activities for disabled groups
- Maintained a safe and clean environment for all guests
- Maintained clean, neat and operational facilities to serve program needs.
- Assisted with special events or programs.
- Sent email reminders regarding upcoming volunteer events to community leaders and civic groups.
- Freed full-time employees up for more critical work by completing clerical tasks and office work.
- Spoke with community organizations to boost outreach and highlight programs successes.
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
- Organized and managed events and projects as part of community support services.
- Tracked volunteer hours in spreadsheets.
Dog Caretaker May 2019 - August 2019
Animal Care and Protective Services | Jacksonville, FL
- Photographed dogs for facility's dog profile and record keeping
- Gave animals proper attention to promote secure environment.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
Volunteer September 2017- November 2018
San Mateo Little League Baseball Field | Jacksonville, FL
- Promoting an enjoyable customer experience
- Served food to any customers looking to enjoy the game
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
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