Jazmonai Gordon
Orland Park,IL
Summary
Dynamic and dedicated professional with experience at American School Bus Company, adept at ensuring road safety and timely arrivals. Recognized for exceptional customer service and effective communication skills, while maintaining meticulous records and managing inventory. Proven ability to adapt to challenges and support diverse needs, enhancing overall service quality.
Overview
9
9
years of professional experience
Work History
School Bus Driver
American School Bus Company
08.2023 - 09.2024
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Participated in ongoing professional development opportunities to stay current on industry best practices and regulations related to pupil transportation services.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
- Assisted special needs students in boarding and disembarking the bus safely, demonstrating empathy and patience.
Dispatcher Office Assistant
E & R Towing
11.2021 - 12.2022
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained updated and detailed records of calls in physical and electronic database.
- Monitored real-time fleet movements to adjust dispatch plans as needed, ensuring optimal service levels.
- Assisted in training new hires on dispatch protocols, contributing to a well-prepared workforce.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
Inventory Associate
RGIS Inventory Services
12.2019 - 03.2020
- Completed physical inventory counts each week at different locations.
- Maintained inventory count, tracked usage, and documented variances.
- Managed inventory storage in clean and organized fashion.
- Assisted with managing incoming shipments, verifying accuracy of delivered goods against purchase orders.
- Identified discrepancies between physical count and system records, initiating corrective actions as necessary.
Cashier
Jewel Osco
01.2016 - 11.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Amos Alonzo Stagg High School
Palos Hills, IL05-2018
Skills
- Proficiency in adhering to traffic laws
- Timely attendance
- Strong verbal communication
- GPS navigation expertise
- Attentive listening abilities
- Efficient data input
- Customer service
- Database maintenance
- Stockroom organization
- Inventory audits
- Shelf stocking
- Cash handling
- Customer service excellence
- Meticulous in reviewing work
Languages
English
Native or Bilingual
Timeline
School Bus Driver
American School Bus Company
08.2023 - 09.2024
Dispatcher Office Assistant
E & R Towing
11.2021 - 12.2022
Inventory Associate
RGIS Inventory Services
12.2019 - 03.2020
Cashier
Jewel Osco
01.2016 - 11.2017
High School Diploma -
Amos Alonzo Stagg High School
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