Jazmond Burks
Milton
Summary
Results-driven logistics professional skilled in coordinating complex supply chain operations. Expertise in strategic planning and problem-solving to improve operational efficiency. Experienced in fostering vendor partnerships and maintaining high team performance standards, focused on continuous improvement and aligning outcomes with organizational objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Logistic Operations Manager
Penske Logistic
Milton, FL
01.2023 - Current
- Streamlined logistics processes to enhance efficiency and reduce operational costs.
- Led cross-functional teams to coordinate supply chain activities and optimize workflow.
- Implemented inventory management systems to maintain accurate stock levels and improve accuracy.
- Analyzed transportation routes to minimize delivery times and improve service reliability.
- Optimized warehouse layout for greater space utilization and improved workflow efficiency.
- Developed training programs for staff to enhance skillsets and operational performance.
- Oversaw compliance with safety regulations, ensuring a secure work environment for all employees.
- Streamlined logistics operations by implementing efficient processes and procedures.
- Identified areas of opportunity for process improvement, leading to increased efficiency and reduced errors.
- Collaborated with cross-functional teams to improve supply chain visibility and communication.
- Coordinated transportation schedules to meet tight delivery deadlines while minimizing costs.
- Reduced transportation costs through strategic route planning and carrier negotiations.
- Developed key performance indicators to monitor and drive operational improvements.
- Trained and developed team members, fostering a positive work environment that promoted growth and development.
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Directed shipping and receiving of a wide range of products daily.
- Developed and maintained a knowledgeable and productive team of employees.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Organized records of vehicles, schedules and completed orders.
Senior Operations Supervisor
Penske Logistic
Birmingham, AL
04.2022 - 01.2023
- Implemented process improvements that enhanced operational efficiency and reduced waste.
- Oversaw daily operations, ensuring compliance with safety standards and company policies.
- Led team of supervisors, fostering collaboration and communication across departments.
- Mentored junior staff, providing guidance on best practices in logistics management.
- Developed performance metrics to evaluate team productivity and drive continuous improvement initiatives.
- Mentored junior staff members on best practices in operations management, contributing to their professional growth within the organization.
- Reduced employee turnover by establishing a comprehensive training program that improved staff skillsets and job satisfaction.
- Led a team of 15+ employees, fostering a collaborative work environment to achieve departmental goals and meet deadlines.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Completed weekly payroll for over 50 +employees.
Shift Supervisor
Penske Logistic
Birmingham, AL
09.2021 - 04.2022
- Trained and mentored team members, enhancing skill sets and boosting overall productivity.
- Coordinated workflow and resource allocation to optimize processing times and efficiency.
- Implemented process improvements that reduced errors and streamlined operational procedures.
- Supervised daily operations, ensuring adherence to safety protocols and company standards.
- Coordinated shift schedules, optimizing labor allocation for peak performance.
- Conducted regular safety audits, fostering a culture of compliance among staff.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
Truck Driver
Penske Logistic
Birmingham, AL
05.2019 - 09.2021
- Trained new drivers on best practices for safety, efficiency, and route navigation.
- Managed cargo load distribution to optimize vehicle performance and safety standards.
- Implemented process improvements that enhanced delivery schedules and reduced delays.
- Resolved customer issues related to delivery status or service quality effectively.
- Mentored junior drivers, providing training on safety protocols and efficient driving practices.
- Assisted in training new drivers, contributing to a knowledgeable and skilled workforce.
- Improved customer satisfaction with timely deliveries and professional communication.
- Addressed customer concerns promptly, maintaining positive relationships with clients.
Driver
Buffalo Rock Pepsi
Birmingham, AL
02.2018 - 05.2019
- Operated commercial vehicles safely and efficiently over long distances.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours, mileage, and fuel consumption.
- Collaborated with dispatchers to coordinate timely deliveries across various routes.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Dropped and hooked trailers and changed configuration of equipment.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
OTR Truck Driver
Cr England - Global Transportation
Salt Lake City, UT
02.2017 - 02.2018
- Operated long-haul freight trucks across diverse routes, ensuring timely delivery of goods.
- Collaborated with dispatchers to optimize routing and enhance fuel efficiency during transport.
- Coordinated with dispatchers to enhance routing strategies, aiming to maximize fuel efficiency in transportation operations.
- Performed thorough inspections before and after trips to guarantee compliance with safety regulations and optimal vehicle performance.
- Resolved in-route issues by implementing effective problem-solving techniques to minimize delays.
Advanced Sales Supervisor
Birmingham Coca Cola United
Birmingham, AL
01.2013 - 02.2017
- Increased sales volume by strategically targeting specific demographics in key areas.
- Contacted new and existing customers to discuss how their needs can be met through specific products and services.
- Engaged new and existing customers to identify needs and recommend tailored products and services.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Maintained knowledge of current sales and promotions, policies regarding payment, exchanges and security practices.
- Quoted prices, credit terms and other bid specifications.
- Selected the correct products based on customer needs, product specifications and applicable regulations.
- Collaborated with existing customers to assess current services and identify opportunities for sales expansion.
- Attended monthly sales meetings and quarterly sales trainings.
- Prioritized tasks and projects to meet tight deadlines.
- Built relationships with customers and the community to promote long term business growth.
Red Surveyor
Birmingham Coca Cola United
Birmingham, AL
04.2011 - 12.2012
- Managed half of company accounts, ensuring proper execution of marketing and advertising materials.
- Collaborated with supervisors to identify tools for enhancing sales and execution in the market.
- Met once per month to go over opportunities in accounts and to review progress.
- Engaged with owners to explore opportunities for success in their accounts.
Bulk Merchandiser
Birmingham Coca Cola United
Birmingham, AL
08.2008 - 03.2011
- Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
- Consistently attended work shifts on time and as scheduled.
- Effectively and calmly resolved situations with customers.
- Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for customers.
- Fostered a warm, engaging atmosphere through friendly and energetic interactions with customers.
- Carefully organized product and POS in designated areas according to company policies.
- Regularly cleaned and sanitized shelves and storage areas.
- Enhanced customer satisfaction by actively promoting enjoyment during their shopping experience.
- Oversaw a limited number of customer accounts, ensuring proper management.
Bulk Trainee
Birmingham Coca Cola United
Birmingham, AL
04.2008 - 07.2008
- Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
- Demonstrated strong commitment by maintaining regular attendance at work.
- Effectively and calmly resolved situations with customers.
- Proactively communicated issues to supervisors and implemented solutions.
- Maintained a consistent regular attendance record.
- Oversaw several accounts in the absence of the permanent merchandiser to ensure continuity.
Satellite Installation Technician
DirecTV
Birmingham, AL
04.2005 - 03.2008
- Determined where the satellite dish should be placed on the exterior of a building for optimal reception.
- Evaluated exterior building conditions to determine optimal satellite dish placement for maximum signal reception.
- Installed and secured the dish with appropriate mounting hardware to ensure stability and reliability.
- Connected receiver box to facilitate seamless television service for subscribers.
- Showed the customer how to use the receiver box and remote control.
Education
Bachelor of Science - Physical Education And Coaching
Delta State University
Cleveland, MS05-2008
Skills
- Supply chain management
- Optimistic mindset
- Process optimization
- Vendor management
- Data analysis
- Excellent communication skills
- Logistics coordination
- Strong interpersonal skills
- Relationship building
- Dependable
- Energetic and driven
- Positive outlook
Certification
- CM - Certified Manager Certification
- Smith System Trainer Certified
Languages
English
Native or Bilingual
Timeline
Logistic Operations Manager
Penske Logistic
01.2023 - Current
Senior Operations Supervisor
Penske Logistic
04.2022 - 01.2023
Shift Supervisor
Penske Logistic
09.2021 - 04.2022
Truck Driver
Penske Logistic
05.2019 - 09.2021
Driver
Buffalo Rock Pepsi
02.2018 - 05.2019
OTR Truck Driver
Cr England - Global Transportation
02.2017 - 02.2018
Advanced Sales Supervisor
Birmingham Coca Cola United
01.2013 - 02.2017
Red Surveyor
Birmingham Coca Cola United
04.2011 - 12.2012
Bulk Merchandiser
Birmingham Coca Cola United
08.2008 - 03.2011
Bulk Trainee
Birmingham Coca Cola United
04.2008 - 07.2008
Satellite Installation Technician
DirecTV
04.2005 - 03.2008
Bachelor of Science - Physical Education And Coaching
Delta State University