Perform a plethora of assigned duties in guest services to provide optimal zoo guest experience. Some duties include welcoming guests, balancing a cash drawer, and interacting with guest.
Well versed in exhibits and events at the zoo to answer guest questions. Help produce and manage local events; help relive workers in areas such as Lorikeet Landing and Rope Adventure Course
Process payments for Zoo memberships and educate guest on membership benefits locally and nationally
Overview
5
5
years of professional experience
Work History
Zoo Crew Member
The Louisville Zoo
03.2021 - Current
Contributed to increased ticket sales by promoting seasonal attractions and special events at the zoo entrance.
Enhanced visitor experience by providing informative and engaging animal presentations.
Fostered positive relationships with volunteers and interns, providing guidance and support to ensure a valuable learning experience.
Maintained clean and safe habitats for zoo animals, ensuring their well-being and comfort.