Jazmyn Garcia
Alameda,CA
Summary
Reliable individual offering a positive attitude & a flexible schedule. Works well independently or with others as a team. I am a customer service expert. I excell in a fast-paced environment & am looking for a position with growth opportunities.
Overview
6
6
years of professional experience
Work History
Cook
IN N OUT Burger
12.2021 - Current
- Promptly and empathetically handled guest concern and complaints
- Maintained high standards of customer service during high volume
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Shift Lead
Roll Me Some - Hand Crafted Icecream
08.2018 - 03.2022
- Successfully managed the activities of 3-4 team member on a daily shift schedule
- Experience with handling difficult/uncomfortable situations such as terminating someone's employment
- Maintained high standards of customer service during high-volume
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Sanger Adult School
Sanger, CA06.2022
Skills
- Customer-oriented
- Fast and efficient worker
- Organized multitasker
- Bilingual (english & spanish)
- Ability to work under pressure
- Self motivated
- Fast learner
- Customer & personal service
- Seasoned only conflict resolution
- Determined worker, always up for challenges
Timeline
Cook
IN N OUT Burger
12.2021 - Current
Shift Lead
Roll Me Some - Hand Crafted Icecream
08.2018 - 03.2022
High School Diploma -
Sanger Adult School
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