Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jazmyn Hodges

Tijeras,NM

Summary

Driven by a proven track record of enhancing customer satisfaction and streamlining operations, my tenure at Fidelity National Title Co showcased my escrow knowledge and exceptional communication skills. Specializing in document review and client relationship building, I consistently delivered results, exceeding client and employer expectations without compromising on professionalism or attention to detail. Talented [Type] professional bringing demonstrated administrative and financial management skills. Well-versed in preparing orders, monitoring transfers and tracking market fluctuations. Excellent customer service, problem-solving and multitasking abilities focused on maintaining compliance, maximizing satisfaction and quickly addressing concerns. Escrow Assistant offering [Number]-year background managing administrative needs in high-volume office environments. Experienced in escrow procedures with professional demeanor and excellent communication skills. Efficient [Desired Position] with proven background in escrow support. Skilled in facilitating seamless transactions and maintaining accurate documentation. Demonstrated proficiency in client communication and deadline management. Professional with comprehensive experience in escrow services, ready to support and enhance transaction processes. Skilled in managing documentation, coordinating with stakeholders, and ensuring compliance with regulations. Strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing needs. Proficient in administrative tasks, customer service, and attention to detail, ensuring smooth and efficient operations. Well-qualified Escrow Assistant proficient in gathering, reviewing, and organizing materials in support of the escrow process. Detail-oriented and methodical with excellent multitasking and problem-solving abilities. Offering [Number] years of related experience. Experienced with managing escrow documentation and ensuring compliance with regulatory standards. Utilizes effective communication to support team efforts and client satisfaction. Knowledge of real estate procedures and proficiency in handling complex transactions efficiently. Hardworking administrative professional knowledgeable about escrow processes, title requirements and real estate closing procedures. Dedicated to honesty, integrity and quality service for buyers, lenders and brokers. Professional in real estate transactions, bringing valuable experience in escrow processes and client relations. Known for collaborative spirit and commitment to achieving smooth and timely closings. Reliable and adaptable, with strong skills in document management and customer service. Adept at researching and responding to title requests, processing information, opening accounts, and preparing documents. Unsurpassed work ethic, in-depth understanding of escrow activities and passion for providing exceptional service to clients. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

14
14
years of professional experience

Work History

Escrow Assistant

Fidelity National Title Co
12.2020 - Current
  • Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
  • Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
  • Obtained documents such as proof of insurance and HOA statements.
  • Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.

Pet/House Sitter

Furry God Parents
01.2020 - Current
  • Communicated with homeowner via phone or text.
  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.

Main Cashier

Lowes Home Improvment
08.2020 - 12.2020
  • Streamlined the checkout process for faster transactions, resulting in shorter waiting times for customers.
  • Led efforts to improve organization within the cashier area, implementing measures that increased productivity among team members.
  • Supported management in inventory control by accurately recording sales data and reporting discrepancies.
  • Maintained a high level of integrity with daily cash balancing and reconciliation tasks.

Cashier / Stocker

Big Lots Stores, Inc.
11.2017 - 06.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Assistant Manager

SUBWAY®Restaurants
09.2016 - 11.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Baker/Sandwich Artist/Cashier

Einstein Bagels
01.2015 - 09.2016
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Main Cashier

Dees Cheesecake Factory
06.2010 - 11.2014
  • Assisted customers with product inquiries, demonstrating excellent communication skills and product knowledge.
  • Collaborated with fellow team members to achieve shared goals of efficiency, accuracy, and exceptional customer service.
  • Promoted store loyalty programs to enhance customer retention and drive revenue growth.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes whenever possible.

Education

GED -

CNM
Albuquerque, NM
05.2005

Skills

  • File Management
  • Escrow Knowledge
  • Document Review
  • Real Estate Transactions
  • Notary Public Certification
  • Funds Disbursement
  • Schedule Coordination
  • Title procedures
  • Accuracy and Precision
  • Data entry proficiency
  • Client Relationship Building
  • Loan Document Familiarity
  • Deadline-oriented
  • Contract Review
  • Document Preparation
  • Title Insurance Understanding
  • Property Research
  • Closing process expertise
  • Account setup
  • Document analysis
  • System Updating
  • Attention to Detail
  • Time Management
  • Customer Service
  • Multitasking
  • Problem-solving abilities
  • Problem-Solving
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Clear Communication
  • Organizational Skills
  • Team Collaboration
  • Decision-Making
  • Relationship Building
  • Professional ethics
  • Team building
  • Sales skills
  • Self Motivation
  • Professionalism
  • Mathematical proficiency
  • Financial Planning
  • Investment Management

Timeline

Escrow Assistant

Fidelity National Title Co
12.2020 - Current

Main Cashier

Lowes Home Improvment
08.2020 - 12.2020

Pet/House Sitter

Furry God Parents
01.2020 - Current

Cashier / Stocker

Big Lots Stores, Inc.
11.2017 - 06.2018

Assistant Manager

SUBWAY®Restaurants
09.2016 - 11.2017

Baker/Sandwich Artist/Cashier

Einstein Bagels
01.2015 - 09.2016

Main Cashier

Dees Cheesecake Factory
06.2010 - 11.2014

GED -

CNM
Jazmyn Hodges