Dedicated Administrative Assistant with experience managing administrative teams and delegating tasks to accomplish operational goals. Productive team-player when supporting daily activities and responsible when required to work solo. Methodical and highly organized with good prioritization and planning abilities.
Overview
2
2
Certifications
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Administrative Staff Assist
Orange County Environmental Protection Division
Orlando, FL
01.2020 - Current
Answers and screens telephone calls and directs to appropriate parties or takes message(s)
Greets visitors and determines whether they should be given access to specific individuals
Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
Performs general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
Open, sort, and distributes incoming correspondence, including faxes and emails.
Prepare responses to correspondence containing routine inquires.
Provide clerical support to other departments.
Provided phone support for financial support, screening applicants during COVID-19 pandemic.
Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computer software.
Complete work schedules, manage calendars, and arrange appointments.
Administrative Specialist
United States Marine Corps
Beaufort, SC
12.2012 - 12.2016
Plans and conducts new employee orientation to foster positive attitude towards organizational objectives.
Analyze training needs to design employee development, language training and health and leadership programs.
Record data for each employee, including such information such as addresses, weekly earnings, absences, performance remarks, and personal identifiable information.
Build and maintain personnel records for department-wide employees.
Examine and audit employee files to answer inquiries and provide information for personnel actions.
Compile and prepare reports and documents pertaining to personnel activities.
Prepare badges, passes, identification cards, and other security-related duties.
Operate office equipment such as fax machines,copiers, phone systems, and and use computers for spreadsheets, word processing, database management, and other applications.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
Locate and attach appropriate files to incoming correspondence requiring replies.
Complete forms in accordance with company procedures.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Learn to operate new office technologies as they are developed and implemented.
Maintain scheduling and event calendars.
Supervise other clerical staff and provide training and orientation of new staff.
Education
Bachelor of Science - Information Systems And Cybersecurity
Columbia Southern University
Orange Beach, AL
01.2017 - Current
Skills
Data processing
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Accomplishments
Managed the accuracy data entry process, resulting in a .87% drop in rejection rate of over 1200 entries per month in a branch-wide database.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Certified Ethical Hacker
Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Certified Ethical Hacker
06-2021
Certified Information Systems Security Professional
06-2021
Administrative Staff Assist
Orange County Environmental Protection Division
01.2020 - Current
Bachelor of Science - Information Systems And Cybersecurity
Columbia Southern University
01.2017 - Current
Administrative Specialist
United States Marine Corps
12.2012 - 12.2016
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