Summary
Overview
Work History
Education
Skills
Timeline
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Jazmyn Mendoza

Jazmyn Mendoza

Escrow Assistant
Tucson,AZ

Summary

Talented professional bringing demonstrated administrative and financial management skills. Well-versed in preparing orders, monitoring transfers as well as tracking/Monitoring data . Excellent customer service, problem-solving and multitasking abilities focused on maintaining compliance, maximizing satisfaction and quickly addressing concerns.

Overview

2
2
years of professional experience

Work History

Escrow Assistant

Old Republic Title Company
04.2022 - Current
  • Obtained documents such as proof of insurance and HOA statements.
  • Maintained open communication with lenders, brokers and borrowers.
  • Scheduled signings and gathered required paperwork.
  • Prepared estimated closing statements for buyer and seller.
  • Checked signatures and legal descriptions for accuracy and integrity.
  • Opened incoming orders and set up escrow files within [Number] hours of receiving purchase agreement.
  • Communicated requirements and title exception information to clients.
  • Followed-up on status of releases, policies and return of recorded documents.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Answered high volumes of calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.

Behavioral Health Technician

Hope Bridge Therapy Center
08.2021 - 01.2022
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Conducted personalized therapy sessions per client, while adapting to the environmental situations that occurred.
  • Performed client intake procedures according to internal standards for new admissions.
  • Charted on each patient daily.
  • communicated with therapist giving observations about client and purposed ideas to cater updated therapy plans.

Customer Service Representative

GEICO, Government Employees Insurance
06.2018 - 05.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Answered high volumes of calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.

Education

No Degree - Business Administration And Management

University of The Southwest
Hobbs, NM
05.2020

High School Diploma -

Walden Grove High School
Sahuarita, AZ
05.2016

Skills

  • Insurance Requirements
  • Government Standards
  • Staff Meetings
  • Reading Comprehension
  • Administrative Support
  • Client Inquiries
  • Closing Disclosures
  • Patient Information

Timeline

Escrow Assistant

Old Republic Title Company
04.2022 - Current

Behavioral Health Technician

Hope Bridge Therapy Center
08.2021 - 01.2022

Customer Service Representative

GEICO, Government Employees Insurance
06.2018 - 05.2019

No Degree - Business Administration And Management

University of The Southwest

High School Diploma -

Walden Grove High School

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Jazmyn MendozaEscrow Assistant