Demontrian Drake
Littlerock,AR
Summary
Experienced Senior Instrument Technician recognized for enhancing operational efficiency and compliance. Skilled in multitasking and delivering high-quality service. Exceeding team performance and ensuring patient safety. It is my goal everyday to meet company standards and go above and beyond with accomplishing work duties.
Overview
14
14
years of professional experience
Work History
Lead Technician III /Senior Instrument Technician
University Of Arkansas Of Medical Science
Little Rock, AR
08.2017 - Current
- Decontamination
- Core Tech - Sterile
- Conducts daily performance of completed work, ensuring compliance with established standards and specifications. This means accurately demonstrating knowledge and skills as a Core Teach and a Lead Tech III.
- Understands the importance of working in a high demand area and how crucial it is to protect public safety.
- Demonstrating PPE such as donning and doffing to prevent exposure to dangerous substances. This is very crucial to patient safety.
- Clean, disinfect, and sterilize equipment as well as the working area to insure there isn't cross contamination within the instruments.
- Disassemble, clean, inspect, reassemble, and package sets for surgeries, examinations and medical procedures.
- Identify and safely dispose of hazardous materials.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members. This includes helping other technicians when they need help or have questions. Also taking the initiative to do more than expected during that day to get ahead for the next day or for the next team on duty.
- Fully capable of working independently or as a team in high pressured environments.
- Able to read instructions and follow tasks as assigned to me to ensure the work day is successful.
- Adheres to established policies and standards to safely complete projects. This included keeping sterile and non sterile equipment separated and completing sets that are needed within a timely manner. Also following the guidelines within the UAMS handbook to ensure effective work.
- Increase compliance satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills. Doing my job everyday to the best of my ability as well as thoroughly communicating when there is a problem or concern.
- Establishes strong relationships with my supervisors and coworkers by consistently providing high-quality service and addressing concerns promptly. This also includes discussing concern before situations potentially escalate.
- Responds to calls that come through requesting an instrument within an expected time frame.
- Scan instruments and keep log of when the instruments were pulled and delivered.
- Able to multitask effectively.
- Pull instruments and take them to the operations room without complications.
- Report all problems or concerns to my supervisor and work together to come up with a resolution.
Operations Manager
Genesis Health Clubs
Little Rock, AR
02.2012 - 04.2017
- Responsible for ensuring that daily operations within the organization is ran smoothly and effectively.
- Streamlined operational processes to enhance efficiency across multiple departments. Such as monitoring daily tasks and assigning daily duties as needed to meet company standards.
- Led team initiatives to improve customer satisfaction and retention rates. Customer service and effective communication is very important while working with other individuals in the community as well as in leadership.
- Maintained a respectful and open relationship with those that I worked with. Identified and resolved uncomfortable and or unpleasant situations that required management intervention.
- Developed training programs for staff, fostering skill enhancement and performance improvement. Setting weekly goals and frequent check ins supported training.
- Implemented inventory management systems, reducing waste and optimizing resource allocation. Taking care of the equipment and maintaining a clean work environment.
- Lead and supervise a team to exceed high performance. This includes hiring, training and evaluating staff to maintain skilled knowledge and performance.
- Motivated the employees and identified growth opportunities which would support their interest in a higher position or what is needed for the company.
Education
High School Diploma -
Joe T Robinson
Little Rock, AR4 Years - Applied Sciences
Henderson State University
Arkadelphia, AR05-2006
Skills
- Communication
- Multitasking
- Team work
- Observing
- Fast learner
- Experience
- Diagnostic testing (recognizing when a set isn't correct or a piece is missing)
- Testing and repair (repacking sets)
- Safety compliance (adhering to UAMS policy and compliance)
- Accountability
- Independent (work ethics)
- Leadership role
- Detail oriented
- Conflict management
- Training
- Time management
- Technology skills
- Heavy lifting
Timeline
Lead Technician III /Senior Instrument Technician
University Of Arkansas Of Medical Science
08.2017 - Current
Operations Manager
Genesis Health Clubs
02.2012 - 04.2017
High School Diploma -
Joe T Robinson
4 Years - Applied Sciences
Henderson State University