Jazmyn Rivera Ramirez
Linden
Summary
Diligent registrar with a solid background in front desk operations, and a commitment to creating a welcoming atmosphere. Actively demonstrating the ability to manage multiple tasks efficiently, ensuring that all patients receive exceptional assistance and care. Positive demeanor, and always driven to provide the best possible support for both team members and patients. Dedicated to maintaining an optimal and upbeat environment, and always looking for ways to improve to ensure overall efficiency,
Overview
4
4
years of professional experience
Work History
Receptionist
Endo Surgi Center
Union
03.2024 - Current
- Greeted incoming visitors and patients professionally, and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated patients' records.
- Answered the phone promptly, and directed incoming calls to the correct area.
- Responded to inquiries from callers seeking information.
- Demonstrating strong multitasking abilities while managing numerous tasks simultaneously.
- Handled sensitive information with discretion while maintaining strict confidentiality records.
- Kept the reception area clean and neat to give visitors and patients a positive first impression.
- Prepared nervous patients for procedures by ensuring calmness.
Registrar
Trinitas Regional Medical Center
Elizabeth
07.2022 - Current
- Cross-trained in multiple areas, gaining diverse knowledge.
- Processed high volume pre-authorizations with attention to accuracy and efficiency.
- Reviewed patient eligibility, including co-pays, deductibles, and co-insurance, ensuring proper coverage.
- Provided assistance to colleagues and patients by addressing and resolving inquiries and concerns.
- Managed patient records and ensured the accuracy of data.
- Reviewed patient records for completeness and accuracy.
Sales Associate
Oshkosh
Elizabeth
06.2021 - 10.2022
- Handled cash transactions efficiently while adhering to company cash-handling policies, ensuring accurate financial exchanges.
- Maintains a calm demeanor and professionally manages issues in busy, high-stress situations.
- Resolves customer complaints with patience and understanding.
- Organize racks and shelves to maintain the store's visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
High School Diploma -
Alexander Hamilton Preoperatory Academy
Elizabeth, NJ06-2022
Skills
- Bilingual English/Spanish
- Knowledgeable about medical terminology
- Empathy and compassion
- Punctual and reliable
- Cash handling
- Data entry
- Time management
- Attention to detail
- Problem solving
- Multitasking
Timeline
Receptionist
Endo Surgi Center
03.2024 - Current
Registrar
Trinitas Regional Medical Center
07.2022 - Current
Sales Associate
Oshkosh
06.2021 - 10.2022
High School Diploma -
Alexander Hamilton Preoperatory Academy
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