Jazmyne Bacchus
Memphis,TN
Summary
Motivated college student pursuing a B.S. in Business, offering strong organizational skills and attention to detail. Experienced in managing customer inquiries and providing technology support, complemented by advanced communication abilities that enhance service delivery. Committed to being a dependable team member, with a proven track record of creating dynamic, inclusive environments that foster collaboration and adaptability. Known for leveraging diverse strategies to meet varied learning needs while promoting critical thinking and effective communication in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Teacher counselor assistant
Youth Villages
Bartlett
08.2022 - 06.2024
- Teaches the children necessary life skills and provide for their physical daily care.
- Assists in treatment planning for each child.
- Conducts daily documentation such as contact notes, milieu notes, and precautionary notes.
- Participates in client transports to various locations.
- Participates in recreation therapy with children.
- Improves children’s behavior through coping skills and other therapeutic interventions.
- Process with youth in group and 1 on 1 sessions.
- Assistant in daily school work.
Front desk receptionist
Esporta Fitness
Memphis
10.2020 - 08.2022
- Accounts receivable.
- Welcoming and greeting members.
- Sign up new members.
- Process payments.
- Schedule potential members, as well as tours.
Tech Support Agent
UMRF Ventures
Memphis
07.2020 - 09.2021
- Provide technical support and quality customer service.
- Work effectively in a fast paced environment.
- Communicate through and use Microsoft office.
- Troubleshoot technical issues for FedEx employees, devices, and sites.
- Multitask, ticketing while troubleshooting problems.
Customer service host
Walmart
Bartlett
04.2019 - 07.2020
- Answered questions about store policies and concerns to support customer experiences.
- Helped customer complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Strong product knowledge and understanding of customer base.
Education
High school diploma -
Bartlett High School
Bartlett05.2018
Skills
- Ability to Work Under Pressure
- Adaptability
- Ability to Multitask
- Communication Skills
- Critical Thinking
- Remote support
- Problem identification
- Data entry experience
Timeline
Teacher counselor assistant
Youth Villages
08.2022 - 06.2024
Front desk receptionist
Esporta Fitness
10.2020 - 08.2022
Tech Support Agent
UMRF Ventures
07.2020 - 09.2021
Customer service host
Walmart
04.2019 - 07.2020
High school diploma -
Bartlett High School