Summary
Overview
Work History
Education
Skills
Timeline
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Jazmyne Gandarilla

Redmond,Oregon

Summary

Dynamic and results-driven shift lead with a proven track record in fast-paced environments, demonstrating a strong commitment to exceptional service and fostering customer loyalty. With three years of experience in the service industry, expertise includes skillfully managing operations while ensuring high-quality standards are met. A dedicated team player, adept at efficiently applying new knowledge and well-versed in food safety protocols and inventory management. Passionate about contributing to team success and enhancing the overall customer experience through outstanding service delivery.

Overview

3
3
years of professional experience

Work History

Service Crew Member

Taco Bell
07.2025 - Current
  • Kept customers and crew areas organized.
  • Kept all prep areas clean by sweeping, mopping, and washing down counters.
  • Operated cash registers and POS systems, handling over $[Amount] in cash daily.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted other team members to achieve goals.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.

Shift Leader

McDonald's Restaurant
11.2022 - 06.2025
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Monitored food preparation, production, and plating for quality control.

Education

No Degree -

Ridgeview Highschool
Redmond, OR
06.2026

Skills

  • Customer service
  • Team collaboration
  • Stress tolerance
  • Food safety knowledge
  • Cleaning and sanitizing
  • Cash handling
  • Hospitality and accommodation
  • Strong work ethic
  • Verbal and written communication
  • Food preparation procedures
  • Task assistance
  • Safe handling standards

Timeline

Service Crew Member

Taco Bell
07.2025 - Current

Shift Leader

McDonald's Restaurant
11.2022 - 06.2025

No Degree -

Ridgeview Highschool