Jazmyne Law
Detroit,MI
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Fast learner paired with outstanding active listening and multi-tasking skills.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Consulate General of Jamaica
07.2023 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
Cashier
Family Dollar
02.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Telemarketer
Dare2Dreamleaders
07.2021 - 08.2021
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Coordinated schedules and timelines for events.
- Enhanced attendee experience by meticulously planning and executing event logistics.
Education
High School Diploma -
Edward R/ Murrow High School
Brooklyn, NY06.2023
Skills
- Customer Service
- Problem-solving abilities
- Paperwork Processing
- Data Entry
Timeline
Customer Service Representative
Consulate General of Jamaica
07.2023 - 08.2023
Cashier
Family Dollar
02.2023 - 08.2023
Telemarketer
Dare2Dreamleaders
07.2021 - 08.2021
High School Diploma -
Edward R/ Murrow High School
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