Events and sales experience of 3+ years Experience working in diverse sales, marketing, events, creative writing, event planning and customer service. Background includes working in such areas boutiques, major broadcasting platforms, entertainment centers, and more. Areas of excellent skills include: customer service skills, top sales performer, and trainer. Specialize In: Sales, Marketing, Team Building, Team Management, Event Sales, Event Planning Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Jazmyne Mason
Lithonia,GA
Summary
Overview
7
years of professional experience
Work History
Bowlero Corporation
Event Sales Representative
Job overview
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Prepared pricing agreements and contracts to close sales.
- Set up appointments with potential and current customers to promote new products and services.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Proactively managed client correspondence and recorded tracking and communications.
Bowlero Corporation
Event Sales Manager
06.2022 - Current
Job overview
- Answer incoming calls about specials and promotional items
- Respond to inquiries in a timely manner
- Achieve and obtain personal goals set forth by company
- Conduct and arrange site tours
- Meet 200 marketing calls on a weekly basis
- Weekly reports
- Assist with reporting and updates with senior sales manager and Director of Sales
- Assist in training of staff
- Generates group sales, including: corporate parties, business meetings/recreational events, group fund raisers, team-building events, Achieves annual sales targets for group events of 20 or more
- Understand the unique needs of different types of events, such as corporate events, birthday parties and other social events (SMERF - Social, Military, Education, Religious and Fraternal) business.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Prepared sales presentations for clients showing success and credibility of products.
Bowlero Corporation
Senior Sales Representative
05.2021 - 06.2022
Job overview
- Answer incoming calls about specials and promotional items
- Respond to inquiries in a timely manner
- Achieve and obtain personal goals set forth by company
- Conduct and arrange site tours
- Meet 200 marketing calls weekly
- Responsible for booking corporate, kids and group customizable packages for 5 different locations across metro Atlanta area
- Complete daily sales reports
- Increased customer satisfaction ratings by successfully resolving challenges
- Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings
- Identified customer needs by asking appropriate, open-ended questions
Main Event Entertainment
Event Lead Sales Coordinator
03.2017 - 05.2019
Job overview
- Responsible for booking Corporate, Group, Birthday, Team Buildings, Lock-ins, and other special events
- Complete Event Contracts and negotiate multiple events
- Respond to client requests in a timely manner
- Builds and maintains productive and positive relationships with clients
- Answer and handle incoming calls
- Conduct Site Visits and Tours to sell the Main Event Experience
- Communicate with all guests via phone and email
- Sets performance goals and objectives with upper management
- Receives training in functions and operations of related departments to facilitate subsequent transferability between departments and to provide greater promotional opportunities
- Help set policies
- Train new and present employees
- Certified trainer
- Birthday Party Planner
- Managed over 50 customer calls per day
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems
- Performed cold-calling and follow-ups with leads to secure new revenue
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Contacted customers and prospects to generate new business to achieve company growth goals
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales
- Prepared pricing agreements and contracts to close sales
- Used consultative sales approach to understand and meet customer needs
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance
Education
Savannah State UniversitySavannah, GA
Bachelor of Arts from Mass Communication/Media Studies
12.2016
University Overview
Skills
- Social Media
- Social Networking
- Customer Service
- Team Management
- Customer Experience
- Selling Techniques
- Event Sales, Planning and Management
- Effective Customer Communication
- Customer Support
- Customer Inquiries
- Negotiate Contracts
Certificates
Certificates
Certified Wedding and Event Planner (CWP)
Timeline
Event Sales Manager
Bowlero Corporation
06.2022 - Current
Senior Sales Representative
Bowlero Corporation
05.2021 - 06.2022
Event Lead Sales Coordinator
Main Event Entertainment
03.2017 - 05.2019
Event Sales Representative
Bowlero Corporation
Savannah State University
Bachelor of Arts from Mass Communication/Media Studies
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