JAZMYNE NEWSON
Nitro,WV
Summary
Energetic supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
T-mobile Market Leader
Exclusive Wireless
06.2019 - Current
- Reviewed and monitored scheduling, and purchases.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Managed inventory control, cash control and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
ASSISTANT MANAGER
LAUNCH WIRELESS, SPRINT
07.2018 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assisted in organizing and overseeing assignments and goals for the store.
- Help and exceeded store expectations each month.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
SALES REPRESENTATIVE
LAUNCH WIRELESS, SPRINT
10.2014 - Current
- Developed and delivered engaging sales presentations to convey product benefits.
- Exceeded goals for new accounts in single sales cycle.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Increased sales by offering advice on purchases and promoting additional products.
EMT-Basic
HEALTHNET MEDICAL SERVICES
03.2019 - 06.2019
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained patient satisfaction during each ride to destination.
- Gave vitals and patient care from every hospital to destination.
- Ensure patients needs were met enroute to location for the resident.
SALES ASSOCIATE
DICKS SPORTING GOODS
09.2012 - 10.2014
- Helped customers locate products and checked store system for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Front desk
Nitro City pool
05.2010 - 09.2013
- Promoted local entertainment and sporting events and offered details to assist patrons.
- Received cash from customers who were wanting to participate in the pool functions for the day.
- Maintained traffic flow and support to customers.
- Booked pool parties for the location.
Cashier
Nitro supermarket
07.2009 - 09.2012
- Restocked and organized merchandise.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Worked flexible schedules.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
NITRO HIGH SCHOOL
EMT-Basic
RESA III
05.2016
Bachelor Degree - Criminal Justice
West Virginia State University
04.2014
Skills
- Staff Scheduling
- Processes and procedures
- Sales Promotion
- Communication
- Multitasking
- Motivating Teams
- Coaching abilities
- Recruitment and hiring
Accomplishments
Coached Basketball
Developed and engaged two employees to become Store Managers from 2020-2021
Champions Club in 2017 (Sprint-Shentel)
Consistently in the top 500 for T-mobile locations since 2022
Certification
- EMT, Healthnet - (2016-2020)
- Softball Umpire- (2019-2020)
Timeline
T-mobile Market Leader
Exclusive Wireless
06.2019 - Current
EMT-Basic
HEALTHNET MEDICAL SERVICES
03.2019 - 06.2019
ASSISTANT MANAGER
LAUNCH WIRELESS, SPRINT
07.2018 - Current
SALES REPRESENTATIVE
LAUNCH WIRELESS, SPRINT
10.2014 - Current
SALES ASSOCIATE
DICKS SPORTING GOODS
09.2012 - 10.2014
Front desk
Nitro City pool
05.2010 - 09.2013
Cashier
Nitro supermarket
07.2009 - 09.2012
High School Diploma -
NITRO HIGH SCHOOL
EMT-Basic
RESA III
Bachelor Degree - Criminal Justice
West Virginia State University
- EMT, Healthnet - (2016-2020)
- Softball Umpire- (2019-2020)
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