Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jazmyne Rentas

Stony Point,NY

Summary

Dynamic professional with experience at Stop and Shop, excelling in customer service and complaint resolution. Bilingual communicator skilled in public relations strategy and social media management. Proven ability to enhance client experiences and drive brand visibility through engaging content and effective problem-solving. Proficient in MS Word and adept at fostering strong client relationships.

Overview

5
5
years of professional experience

Work History

FRONT END ASSOCIATE/ONLINE DELIVERY AND PICK-UP SHOPPER

Stop and Shop
Orangeburg, New York
12.2020 - Current
  • Assisted customers with inquiries and product selection at front end.
  • Operated cash registers and processed transactions accurately and efficiently.
  • Resolved customer complaints and escalated issues to management when necessary.
  • Trained new associates on checkout procedures and customer service standards.
  • Monitored inventory levels and reported shortages to management promptly.
  • Performed daily opening and closing procedures according to standard operating procedures.
  • Demonstrated strong problem solving skills when handling customer complaints or inquiries.
  • Utilized point-of-sale system to process cash, credit card, check and gift card payments.
  • Curated personalized shopping experiences based on client preferences and needs.
  • Developed strong relationships with clients to understand their style and requirements.
  • Selected fresh produce and grocery items for customer orders.
  • Communicated with customers regarding product availability and substitutions.
  • Calculated end of day sales, number of orders, out of stock percentage and substitution percentage

Public Relations Intern

Wunderkind PR
Valley Cottage, New York
08.2023 - 12.2023
  • Drafted press releases and media alerts for various client campaigns.
  • Researched industry trends to support public relations strategies and initiatives.
  • Managed social media accounts, creating engaging content to enhance brand visibility.
  • Monitored media coverage and compiled reports to track public perception.
  • Provided assistance to PR manager with scheduling and organizing events.

FRONT END ASSOCIATE

Walmart
Oswego, New York
01.2022 - 12.2023
  • Greet customers when they walk into the store ensuring they had a good experience
  • Organize aisles making sure they look neat and products are in their respectable places
  • Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
  • Handle and processed payments using point of sale
  • Assisted customers with product inquiries and store navigation.
  • Provided excellent customer service by resolving complaints promptly.
  • Performed daily opening and closing procedures according to standard operating procedures.

Education

BACHELOR OF ARTS - JOURNALISM

State University of New York (SUNY) At Oswego
Oswego, New York
12.2023

ASSOCIATE IN ARTS - COMMUNICATION MEDIA ARTS

Rockland Community College
Suffern, New York
12.2021

Skills

  • Proficient in MS Word
  • Audacity proficiency
  • Bilingual
  • Podcast production
  • Public relations strategy
  • Complaint resolution
  • Communication skills

Accomplishments

  • Oswego Transfer Scholarship
  • Dean's list of 2022
  • Cum laude

Timeline

Public Relations Intern

Wunderkind PR
08.2023 - 12.2023

FRONT END ASSOCIATE

Walmart
01.2022 - 12.2023

FRONT END ASSOCIATE/ONLINE DELIVERY AND PICK-UP SHOPPER

Stop and Shop
12.2020 - Current

BACHELOR OF ARTS - JOURNALISM

State University of New York (SUNY) At Oswego

ASSOCIATE IN ARTS - COMMUNICATION MEDIA ARTS

Rockland Community College

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