Jazmyne Reyes

Barista/ Cashier

Java Ranch

05.2023 - Current

Prepared high-quality espresso beverages following standardized recipes
Provided exceptional customer service, enhancing overall guest experience
Maintained cleanliness and organization of workstations and equipment
Operated coffee brewing equipment efficiently to meet customer demand
Assisted in training new baristas on beverage preparation techniques
Collaborated with team members to optimize workflow during peak hours
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Operated espresso machines and commercial coffee brewers to create beverages.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.