Jaztiney Neal
Waco,TX
Summary
Dynamic healthcare advocate with a proven track record at UnitedHealthcare, enhancing patient satisfaction through effective communication and collaboration. Skilled in inventory management and client engagement, I successfully improved service quality and established vital community partnerships, driving impactful support for patients in need.
Experienced with warehouse operations, inventory control, and team supervision. Utilizes effective communication and organizational skills to enhance workflow efficiency and team productivity. Track record of implementing process improvements and ensuring high standards of accuracy and safety.
Overview
11
11
years of professional experience
Work History
Healthcare Advocate
UnitedHealthcare
09.2022 - Current
- Improved patient satisfaction by actively listening to concerns and addressing their needs promptly.
- Enhanced healthcare service quality by collaborating with medical professionals and providing accurate patient information.
- Reviewed applications and screened patients to determine eligibility for medical and disability assistance.
- Established strong relationships with community organizations, expanding the network of support available to patients in need.
Storeroom Coordinator
Owens Illinois
05.2019 - 08.2023
- Collaborated with maintenance teams to ensure critical spare parts were readily available, minimizing downtime due to equipment failures.
- Collaborated with procurement department to negotiate vendor contracts, resulting in cost savings on regularly purchased items.
- Increased team productivity by providing training sessions on inventory management software use and best practices for material handling procedures.
- Coordinated cross-functional efforts to address material obsolescence issues, minimizing negative impacts on production schedules and budgets.
Assistant Store Manager
AAFES
08.2014 - 03.2017
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Coordinate and update SAP movement thoroughly.
Education
La Vega High School
Waco, TXBusiness Administration
McLennan Community College
Waco, TX12-2025
Skills
- Warehouse operations
- Shipping and receiving
- Customer service
- Order picking
- Stock organization
- SAP implementation
- Inventory management
- Warehouse safety
- Staff management
- Client engagement
Timeline
Healthcare Advocate
UnitedHealthcare
09.2022 - Current
Storeroom Coordinator
Owens Illinois
05.2019 - 08.2023
Assistant Store Manager
AAFES
08.2014 - 03.2017
La Vega High School
Business Administration
McLennan Community College