Jazz Chavez
El Paso,TX
Summary
Reliable professional with background in financial transactions, known for high productivity and efficient task completion. Possess key specialized skills in cash handling, customer service, and fraud detection which contribute to maintaining accuracy and promoting client trust. Excel in communication, problem-solving, time management, and positive customer experiences. Strong work ethics and exceptional interpersonal skills.
Overview
11
11
years of professional experience
Work History
Teller
Wells Fargo
El Paso, TX
02.2022 - 10.2024
- Received and processed customer transactions, including deposits, withdrawals, loans and mortgage payments as well as other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawer and vault on a daily basis.
- Answered customer inquiries regarding bank products and services.
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Reported any operational issues or system problems that occurred during shift promptly.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Built and maintained client relationships through quality, trust, & personalized interactions.
- Provided exceptional customer service while accurately processing routine transactions.
- Continuously updated knowledge about banking products, services, policies and regulations.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Explained account information to customers in detail as needed.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Received and counted daily inventories of cash, drafts and checks.
- Identified transaction errors when debits and credits did not balance.
- Performed special services for customers, ordering bank cards and checks.
Cashier/Retail Sales Associate
Ulta Beauty
El Paso, Texas
03.2019 - 01.2022
- Primary responsibilities included opening procedures, such as organizing and stocking all products on shelves before opening, greeting all customers, assisting with any product and service questions customers had, finding and/or ordering products for the customers online, and taking out online orders to the customers' cars.
- Planos, which involved coming into the store for either morning or night time shipments. sorting all shipment products by brand & setting up or creating new shelves, stations, and endcaps for where any new or current products will be placed or moved to and stocking all said shelves once done.
- Cashed out customers at registers, offered promotions as well as credit card offers. checked returned items and placed restocks back to shelves.
Manager
Mooyah's Burgers
El Pasos, TX
03.2019 - 12.2019
- Responsible for opening and closing the restaurant
- Preparing the food every morning as well as throughout the shift. (as much as needed)
- Taking customer orders.
- Making the food in the kitchen as well as taking them out to the customers once finished
- Washing dishes, cleaning, and preparing stations for the next day
- Maintaining the kitchen in an orderly manner
- Helping with schedule changes as needed
- Detect and verify errors and technical issues to determine problem solutions
- Worked closley with vendors to ensure produce shipments were done and delivered correctly
- Counting cash drawers every morning upon opening, mid-shift and every night at closing.
Manager
Schlotzskt's Deli
El Paso, TX
08.2013 - 11.2019
- Responsible for opening and closing restuarant
- Creating and/or managing schedules or schdule changes
- Counting cash drawers every morning upon opening, mid-shift, and at night at closing
- Placing produce orders when needed for shipment
- Preparing the food every morning as well as throughout the day and prepping the meat for the next day's shift
- Greeting every customer that walks in, taking the customers orders in lobby as well as drive thru, & making the food in the kitchen and taking them out to the customers once finished
- Maintaining the kitchen in an orderly manner such as coworker shift placements, washing dishes, cleaning, and preparing stations for the next day
- Worked closley with vendors to ensure produce shipments were done and delivered correctly
- Acknowledged problems in the workplace whether with employees or customer complaints to determine the best outcome solutions.
Education
GED -
EPCC
El Paso, TX06-2014
Skills
- Customer Relationship Building
- Regulatory Compliance
- Judgment and Decision Making
- Financial Analysis
- Cash and Drawer Handling/Balancing
- Computer Literate/Tech-Savy
- Training Abilities
- Fraud Detection
- Account Updating
- Financial Services
- Safe and Vault Operation
- Exceptional Customer Service
- Fraud Identification
- Strong Work Ethic
- Excellent Communication Skills
- Stress Tolerance
- Sales Expertise
- Retail Loss Prevention
- Inventory Control
- Order Processing
- Payment Processing
- Product Sales
- Cash Handling Accuracy
- Sales Goals Attainment
- Stocking and Receiving
- Problem-Solving
- Multi-tasking
- Building Rapport
- Staff Management
- Active Listening
- Adaptability
- Food handling
- Food station setup
- Food Preparation
- Menu knowledge
- Order Taking
Timeline
Teller
Wells Fargo
02.2022 - 10.2024
Cashier/Retail Sales Associate
Ulta Beauty
03.2019 - 01.2022
Manager
Mooyah's Burgers
03.2019 - 12.2019
Manager
Schlotzskt's Deli
08.2013 - 11.2019
GED -
EPCC