Jazz Morgan
La Mesa,USA
Summary
I have an educational background in programming and have always had my sights set on design. My work history in customer relations and timeshare marketing, combined with my technical abilities and love for design, have made me a well rounded employee in the fields I've stepped into.
Overview
3
3
years of professional experience
Work History
Stylist
David's Bridal
01.2025 - 05.2025
- I provided personalized bridal and special occasion styling to our customer's.
- I was particular about building strong customer relationships, particularly with our bridal clientele.
- I ensured each appointment was highly personalized and suited the needs of each person I worked with.
- I frequently met sales goals, at one point having the second highest number of sales on a team of about 20 people.
- I also maintained the presentation of the store to ensure were upholding our luxury but accommodating standards.
Marketing Greeter
Hilton Grand Vacations
08.2024 - 10.2024
- I acted as a liaison between the front desk, marketing desk, and sales presentation desk.
- My role helped the marketing team meet their monthly goals by ensuring all qualifying guests made their way to the concierge desk.
- I was the first person to fulfill this role at the resort; so, upon my departure, I helped the management team set the guidelines and standards for the position.
- These standards will be used for all future greeters at Marbrisa.
Front Desk Agent
Hilton Grand Vacations
07.2022 - 07.2024
- I was an integral part of the arrival experience for Hilton timeshare owners and guests.
- I performed check in and checkout procedures while maintaining a friendly and outgoing demeanor.
- Other duties include cash handling, scheduling cleaning services, taking inbound calls, and assisting in the operation of the resort's in-house messaging system.
- I was cross trained with the resort to manage room assignments.
- I've helped implement check-in standards which have increased the resort's 'Quality of Service' scores.
- I've also learned specifics about vacation clubs and timeshare ownership in order to present accurate and helpful information guests who inquire about the Hilton Grand Vacations' brand.
Education
ASSOCIATE - COMPUTER PROGRAMMING
Valencia College
Orlando, FL11.2024
CERTIFICATE - COMPUTER AIDED DESIGN AND JEWELRY DESIGN
Gemological Institute of America
Carlsbad, CA04.2024
Skills
- C
- C
- C#
- SQL
- Microsoft Suite
Hobbies and Interests
- Designing and Printing 3D Models
- Luxury Industries and Cliental
- Travel
Timeline
Stylist
David's Bridal
01.2025 - 05.2025
Marketing Greeter
Hilton Grand Vacations
08.2024 - 10.2024
Front Desk Agent
Hilton Grand Vacations
07.2022 - 07.2024
CERTIFICATE - COMPUTER AIDED DESIGN AND JEWELRY DESIGN
Gemological Institute of America
ASSOCIATE - COMPUTER PROGRAMMING
Valencia College
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