Jazz Westmoreland
Mauldin,SC
Summary
Friendly customer-focused cashier with attention to detail, good math skills, and ability to develop good customer relations, leading to customer loyalty and retention. Greet customers and collect payment using POS systems. Generate repeat business by determining customer needs and following-up. Customer service professional experienced in identifying and selling products based on customer needs and processing credit card and cash transactions. Skilled in using computers and handheld devices. Deliver a quality customer checkout experience in a quick, friendly, and professional way.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Utility Partners of America-Greenville, SC
Greenville, SC
05.2024 - Current
- Developed promotional strategies to increase sales volume.
- Tracked sales performance metrics to identify trends in market place.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Handled customer complaints in a professional manner.
- Processed credit card transactions quickly and securely.
- Identified customer needs through active listening techniques.
- Assessed customer needs proactively through regular communication channels.
- Analyzed customer needs and identified project requirements.
Production Associate
MagnaDrive-Greenville, SC
Greenville, SC
10.2022 - 05.2024
- Trained new employees on proper use of machinery, safety protocols, and quality control procedures.
- Loaded raw materials onto conveyor belts as part of the assembly line process.
- Ensured compliance with company policies and governmental regulations at all times.
- Sorted items into appropriate bins according to type or size.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Inspected finished products for defects before packing them for shipment.
Package Handler
International Vitamin Corporation
12.2019 - 10.2022
- Maintained accurate inventory records of incoming and outgoing shipments.
- Organized packages according to type, size, destination, and other specifications.
- Inventory
- Maintained a clean work environment by removing debris from the loading dock area.
Cashier
Long John Silver's-Mauldin, SC
Mauldin, SC
04.2019 - 12.2019
- Ensured compliance with all safety regulations within the store environment.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
- Conducted price checks for special orders or discounts as requested by customers.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Assistant Teacher
Mauldin Christian Academy-Mauldin, SC
Mauldin, SC
05.2017 - 12.2018
- Assisted classroom teacher in developing and implementing lesson plans.
- Provided individualized instruction to students who needed additional assistance.
- Created weekly newsletters for parents detailing upcoming events and activities.
- Assessed student progress through observation, testing, and feedback from teachers.
- Helped maintain a safe and orderly learning environment.
Education
Associate of Arts - Early Childhood Development
Denmark Technical College
Denmark, SC05.2017
High School Diploma -
James Madison High School
Norcross, GA05.2015
Skills
- Communication skills
- Sales
- Customer service
- English
- Organizational skills
- Client Account Management
- Order Processing
- Business Development
- Refund Processing
- Child development knowledge
- Early Childhood Education
- Lesson Planning
- Goal-Oriented
- Stress Tolerance
- Strong Organization
- Patience and Persistence
- Customer research
- Account Management
- Account updating
- Call Management
- Consultative Sales
- Complaint resolution
- Paperwork Processing
- Information Security
- Scheduling
- Product Knowledge
- Proofreading
- Inbound and Outbound Calling
- Retail sales customer service
- Professional telephone demeanor
- Customer consulting
- Microsoft Outlook
Certification
Child Development Associate Certification
Additional Information
SkillsCustomer service excellence Cash handling
Customer service Process payments
Serve customers
References
- Talicia Davis ( TD Bank )
Timeline
Sales Associate
Utility Partners of America-Greenville, SC
05.2024 - Current
Production Associate
MagnaDrive-Greenville, SC
10.2022 - 05.2024
Package Handler
International Vitamin Corporation
12.2019 - 10.2022
Cashier
Long John Silver's-Mauldin, SC
04.2019 - 12.2019
Assistant Teacher
Mauldin Christian Academy-Mauldin, SC
05.2017 - 12.2018
Associate of Arts - Early Childhood Development
Denmark Technical College
High School Diploma -
James Madison High School
Child Development Associate Certification
Similar Profiles
John DurfeeJohn Durfee
Electrical Meter Technician at Utility Partners of AmericaElectrical Meter Technician at Utility Partners of America
Alexander KingAlexander King
Water Meter Technician at Utility Partners of AmericaWater Meter Technician at Utility Partners of America
Ethan GmerekEthan Gmerek
Lineman at Utility Partners Of AmericaLineman at Utility Partners Of America