Jazzalyn Ward
Vicksburg,MS
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Proactive Team Member with extensive experience in industrial product lines. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision and knowledgeable about production equipment use and repairs.
Overview
11
11
years of professional experience
Work History
Salesperson/ Waitress
Waffle House
08.2015 - Current
- Friendly greeting everyone, taking orders, delivering food and drinks, checking out customer, and cleaning tables.
- Informed customers of promotions to increase sales productivity and volume.
- Met existing customers to review current services and expand sales opportunities.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Supported needs of 100 - person wait staff who attended to specific needs of countless customers daily for waffle house restaurant with social relevancy and intentionality
Cook Shift Leader
Wingstop
02.2022 - 03.2024
- Prepare orders cooking and prep and cleaning for the next day.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Streamlined shift operations for increased efficiency by implementing effective delegation and task prioritization.
- Provided front-of-house manager with detailed customer metrics to inform stock ordering, reducing food waste and increasing profits.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Reduced wait times for guests by optimizing table turnover rates through proactive communication with servers.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Developed strong relationships with vendors, negotiating favorable pricing on ingredients without sacrificing quality.
- Collaborated with front-of-house staff to ensure seamless communication between kitchen and dining room teams for optimal guest satisfaction.
Line Assembler
Unified Brands
06.2021 - 02.2022
- Working on the line assembling parts together for a unit.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Supported tight production timelines by quickly moving heavy loads between workstations.
- Assisted in training new hires on assembly techniques, fostering a supportive work environment that encouraged skill development and collaboration among team members.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Collaborated with engineering teams to improve production efficiency.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
- Monitored production to determine adherence to schedule and minimize delays.
Line Assembler
Batesville Casket
01.2021 - 05.2021
- Working on the line pulling good and bad wood to put together to make caskets.
- Put hazardous materials in properly marked containers to avoid injuries or contamination.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
- Continuously checked products for quality assurance according to strict guidelines.
Cashier
Hobby Lobby
08.2020 - 01.2021
- Assisting customer, checking them out, restocking, taking cash payments, etc.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Operated POS cash register and equipment to collect payments.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Established relationships with key retail accounts.
- Built relationships with customers to encourage repeat business.
- Engaged in friendly conversation with customer to better uncover individual needs.
Cashier
Rainbow USA,Inc.
07.2020 - 09.2020
- Helping customer, making sure everything is price and tagged, and checking them out, taking payments, and ect.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Line Assembler
Cooper Lighting Solution
04.2019 - 07.2020
- Putting together parts of different lights as a team making sure everything is programmed and tested correctly.
- Managed inventory of parts and components.
- Developed and implemented process improvement strategies.
- Investigated and resolved production issues.
- Operated various machines used in production processes.
- Installed, adjusted and repaired automated machines and robots.
- Put hazardous materials in properly marked containers to avoid injuries or contamination.
- Practiced standard operating procedures for consistent production results.
- Followed specifics of each production run to perform high-quality work within specified tolerances.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
Sales Associated
Sally Beauty
09.2017 - 04.2019
- Helping customers find product that they are looking for and telling them about the product they are buying and giving advise when asked and checking them out.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Established relationships with key retail accounts.
- Cultivated relationships with key decision makers in leading retail chain accounts, achieving sustainable partnerships with retail buyers.
- Recommended retail products for at-home use.
- Tagged and prepared new merchandise for retail sales.
- Promoted salon-exclusive products to increase retail sales.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Provided positive first impressions to welcome existing, new, and potential customers.
Administrative Assistant Intern
Alcorn State University Administration Department
10.2013 - 05.2014
- Assisted with event planning, coordinating logistics for successful meetings and conferences.
- Contributed to efficient office workflow by managing inventory and ordering supplies as needed.
- Conducted market research to inform strategic decision-making processes within the organization.
- Optimized office layout by creating an ergonomic workspace that promoted productivity while reducing discomfort from prolonged sitting or standing periods.
- Supported departmental projects, ensuring deadlines were met and objectives achieved.
- Evaluated office procedures regularly to identify areas for improvement or increased efficiency.
Education
No Degree - Business Administration (not Completed)
Alcorn State University
Lorman, United States05.2019
Associate of Science - General Studies
Alcorn State University
Lorman, MS05.2017
High School Diploma -
Port Gibson High School
Port Gibson, United States05.2013
Skills
- Time management skills
- Interpersonal Skills
- Product Recommendations
- Territory Growth
- Team building
- Multitasking Abilities
- Professionalism
- Continuous Improvement
- Inventory Counts
- Technical skills
- Dependable and Responsible
- Word Processing
- Effective Communication
- Office Administration
Activities
I am hard working, customer-focused and great at working as part of a team. I am confident I can bring positivity to any work place and team and a great level of service that your customer will be impressed with. I am a fast learner, I am good to be around, I am flexible in many ways at work and I take pride in my appearance. Thank you in advance.
Timeline
Cook Shift Leader
Wingstop
02.2022 - 03.2024
Line Assembler
Unified Brands
06.2021 - 02.2022
Line Assembler
Batesville Casket
01.2021 - 05.2021
Cashier
Hobby Lobby
08.2020 - 01.2021
Cashier
Rainbow USA,Inc.
07.2020 - 09.2020
Line Assembler
Cooper Lighting Solution
04.2019 - 07.2020
Sales Associated
Sally Beauty
09.2017 - 04.2019
Salesperson/ Waitress
Waffle House
08.2015 - Current
Administrative Assistant Intern
Alcorn State University Administration Department
10.2013 - 05.2014
No Degree - Business Administration (not Completed)
Alcorn State University
Associate of Science - General Studies
Alcorn State University
High School Diploma -
Port Gibson High School