Jazzeem Bethea

• Competed in a semi-professional league, playing guard and wing positions (1-3) Contributed both offensively and defensively, adapting to international play styles and team dynamics. (Captain)
• Semi-Professional Basketball
• Evaluated personal performance through video analysis and feedback sessions for continuous improvement.
• Reported to practice at established times and arrived ready to contribute.
• Managed time effectively between practices, games, travel, and personal commitments to maintain optimal performance levels throughout the season.

Led skill development and training sessions for players in the Women's basketball program, monitored and reported on academic performance, ensuring athlete eligibility and successfully managed travel logistics for games and events, including transportation and scheduling supported coaching staff with film breakdown, practice planning, and team operations

• Graduate Assistant

• Lead a team of employees, providing guidance and support to ensure successful project completion.
• Streamlined processes by implementing best practices, resulting in improved project turnaround times.
• Analyzed performance metrics to identify areas for improvement and drive continuous enhancements.

• Assisted customers with inquiries, complaints, and orders related to home improvement products.
• Customer Service & Assistance: Welcome customers warmly, scan merchandise accurately, and assist with loading or locating items.
• Payment & Return Processing: Handle cash, process credit cards, and execute returns or refunds according to company guidelines.
• Front End Maintenance: Prepare register stations at the start and end of shifts (e.g., checking scanners, stocking bags).
• Loss Prevention: Monitor the front entrance and exit areas, check receipts for large merchandise, and report suspicious activity to Asset Protection or management.
• Store Upkeep: Keep the immediate checkout area clean, organized, and free of hazards.

Opening and Setup Duties Station Prep: Boot up the POS system and check that the cash drawer is stocked with the correct amount of change.

Dining Area: Clean and set up tables, wipe down the cashier counter, and restock necessary items like napkins, utensils, and menus.

Customer Service and Order Taking Guest Interaction: Greet guests warmly, answer menu questions, and offer suggestions to help upsell items.

Order Processing: Accurately key in orders, noting any special dietary restrictions or modifications, and relay them to the kitchen.

Food Service and Table Management Delivery: Serve food and beverages to the customer's table or hand out orders for carryout.

Quality Checks: Check in with diners during their meal to ensure satisfaction and address any concerns promptly.

Bussing: Clear dishes from tables as guests leave, clean the tables, and reset them for the next customer.

Cashier and Payment Processing Transactions: Process customer payments using cash, credit cards, or mobile wallets, calculating change and providing receipts.

Discounts: Apply coupons, gift cards, or staff discounts as authorized

• Ensured operational efficiency, maintained product availability, and provided excellent guest service.
• Inbound & Freight Operations: Processing incoming deliveries, unloading trucks.
• Backroom Organization: Organizing reserve stock, maintaining backroom location accuracy, and completing daily and weekly audits.
• Merchandising & Stocking: Executing floor fills, restocking shelves to ensure product availability, and performing price changes or markdowns.
• Guest Services: Greeting guests, scanning and bagging items, handling returns, and providing backup cashiering when the front lanes are busy