Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jazzilyn Tanks

Austell,GA

Summary

Versatile Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials and strategies.

Overview

23
23
years of professional experience

Work History

Executive Director

Ambition Sports Corporation
02.2023 - Current
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Built relationships with donors, government officials and other organizations to secure funding and support for organization.
  • Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Represented organization to local public by giving presentations and speeches and participating in community events.

Business Owner/ Vendor

Dabbin Apples, LLC
01.2017 - Current
  • Provided stellar customer service at events
  • Provide services for events and small delivery orders as well
  • Created spreadsheets and tools for customer sales
  • Managed Social Media sites for advertising and attracting new sales.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Property Manager/Leasing Manager

Amifor Management/Yellowstone Management Group, LLC
02.2020 - 04.2022
  • Managed 2 properties during the pandemic
  • Collected rent and deposited it to the operating account
  • Assigned contract/vendor work for apartments turnovers, rehab, and property repairs
  • Assisted with the sale of the Amifor property in 2022 at 100% occupancy for 1 property
  • Assisted with the sale of the Yellowstone Group property at 85% occupancy in April 2022.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Maintained sufficient number of units market-ready for lease.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.

Assistant Property Manager

Lexington Property Management Group
10.2018 - 01.2020
  • Collected monthly rent payments and deposited to the operating account for the property
  • Assisted with leasing and prospective residents
  • Worked with contractors and vendors to complete unit punch, turnovers, and rehab
  • Assisted with community partners to provide services to residents.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Kept accurate records of all resident and tenant correspondence.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.

Clerk- Over-goods

UPS
10.2017 - 10.2018
  • Part Time 3-4 hrs position
  • The duties performed include processing over good and fallout items from packaging routes through facility
  • Created new labels to send packages to consignee as well as process damaged items in the database system
  • Developed proficiency in tracking systems as well as various computer software systems.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Property Management/Accounting

Sunshine Property Management Group
07.2014 - 01.2016
  • Assisted with accounts payables/receivables
  • Prepared check payments to all vendor and companies
  • Assisted with vendor accounts for 21 properties in the Atlanta, Clayton County, and Dekalb County area
  • Assisted with monitoring the progress and completion of contracts and punchwork for apartments for lease
  • Coordinated community meetings with law enforcement and residents for safety regulations
  • Worked as property manager for multiple properties managed by the management group.
  • Enhanced financial reporting by streamlining accounting processes and implementing efficient software solutions.
  • Reduced discrepancies in financial records by conducting thorough monthly reconciliations for property management accounts.
  • Collaborated with property managers to develop accurate budgets, ensuring proactive financial planning for properties.
  • Increased accuracy of rent rolls by diligently monitoring tenant payments and updating records accordingly.
  • Prepared timely and comprehensive financial statements for stakeholders, enabling informed decision-making and strategic planning.
  • Assisted in minimizing delinquencies by collaborating with property management teams to enforce strict payment policies and procedures.
  • Improved cash flow management with diligent tracking of accounts receivable and payable, ensuring prompt collection and payment of funds.
  • Streamlined banking transactions with effective cash management strategies, reducing processing time and errors in reconciliation activities.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.

Receptionist

Able Auto Painting & Body Shop
01.2012 - 07.2014
  • Assisted with auto estimates preparation
  • Answered a multiple phone line system for customers
  • Worked directly with major auto fleet and insurance companies
  • Clerical copy, fax, email, scan, postage
  • Ordered parts inventory
  • Managed auto computer program system and files.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

VSC/ACP Virtual Customer Service Rep

Arise Virtual Solutions
05.2011 - 01.2012
  • Provided exemplary customer service for various Fortune 500 companies such as Intuit Turbo Tax and AT&T
  • Exhibited professionalism and courtesy to customers regarding accounts
  • Provided technical support for customers experiencing issues
  • Quickly and effectively solve customer challenges.
  • Enhanced customer satisfaction by addressing and resolving complex inquiries in a timely manner.
  • Streamlined the virtual support process for increased efficiency and improved response times.
  • Provided exceptional customer service by actively listening to concerns and offering tailored solutions.
  • Maintained high levels of professionalism while managing multiple customer requests simultaneously.
  • Contributed to company growth by consistently meeting or exceeding performance benchmarks in key metrics.
  • Mastered various tools and platforms used for virtual support, enhancing overall productivity and effectiveness in assisting customers.
  • Navigated multiple systems concurrently during interactions, ensuring efficient handling of inquiries without sacrificing quality or attention to detail.
  • Assisted customers in navigating online resources, guiding them toward self-service options when appropriate for quicker resolution times.
  • Conducted thorough research on customer inquiries, providing comprehensive answers that addressed all aspects of the issue at hand.

Pre-K Administrator

Magnificent Day Care Center, Inc.
08.2006 - 03.2011
  • Organized and implemented school curriculum for lesson plan and educational theme composition
  • Created and maintained multiple filing systems for students, teachers, and state organizations
  • Assisted with grant proposals, created marketing strategies as well as formed partnerships with programs such as Quality Care for Children
  • Managed and organized school transportation program, CACFP Program (Child and Adult Care Food Program), and the GA CAPS Program for childcare assistance participants
  • Worked directly with the center’s consultant from Bright from the Start to ensure program compliance
  • Secured grant funding from the Arthur Blank Foundation to assist with providing a parent resource center for parents.
  • Completed forms and reports to facilitate admission, transfer or discharge.
  • Generated reports to suggest corrective actions and process improvements.
  • Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Improved employee productivity with effective time management strategies for daily tasks.

Manager/Supervisor

Six flags Over Georgia
03.2001 - 07.2006
  • Oversee 25 or more employees daily with restaurant operation and daily procedures
  • Maintained quality control/satisfaction from guests, constantly seeking new ways to improve customer service
  • Fulfilled employee job preparation and training, health and safety training, and enforced grooming guidelines and corporation policy
  • Maintained and recorded all currency till reports and enforced proper till handling procedures.
  • Maintained operational compliance with regulatory and company work rules and procedures.
  • Prepared and prioritized work plans and schedules.
  • Articulated job-related information clearly to employees and constructively addressed performance issues.
  • Identified, developed and implemented work process and practice improvements.
  • Enhanced team productivity by implementing efficient workflow processes and streamlining communication channels.
  • Fostered a positive work environment, promoting open communication and collaboration among team members.

Victims Advocate Intern

Carroll County Court System
01.2005 - 12.2005
  • Attended various court trials and hearings
  • Attended counseling sessions with victims
  • Prepared documents and newsletters for clients
  • Created files and maintained a numerical filing system.
  • Maintained positive relationships with community to build and nurture dynamic partnerships.
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Delivered friendly service and offered expert support in every interaction.

Education

Bachelor’s Degree Sociology -

University of West Georgia
05.2006

Skills

  • Leadership
  • Effective time management
  • Quality Control
  • Program Leadership
  • Decision Making
  • Proactive
  • Financial Management
  • Staff Management
  • Business Development
  • Fundraising
  • Marketing
  • Customer Service

References

References available upon request.

Timeline

Executive Director

Ambition Sports Corporation
02.2023 - Current

Property Manager/Leasing Manager

Amifor Management/Yellowstone Management Group, LLC
02.2020 - 04.2022

Assistant Property Manager

Lexington Property Management Group
10.2018 - 01.2020

Clerk- Over-goods

UPS
10.2017 - 10.2018

Business Owner/ Vendor

Dabbin Apples, LLC
01.2017 - Current

Property Management/Accounting

Sunshine Property Management Group
07.2014 - 01.2016

Receptionist

Able Auto Painting & Body Shop
01.2012 - 07.2014

VSC/ACP Virtual Customer Service Rep

Arise Virtual Solutions
05.2011 - 01.2012

Pre-K Administrator

Magnificent Day Care Center, Inc.
08.2006 - 03.2011

Victims Advocate Intern

Carroll County Court System
01.2005 - 12.2005

Manager/Supervisor

Six flags Over Georgia
03.2001 - 07.2006

Bachelor’s Degree Sociology -

University of West Georgia

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