Skilled Accounts Receivable Coordinator experienced in managing invoicing, payment processing, and account reconciliation. Demonstrates strong problem-solving abilities and proficiency in accounting software to streamline financial operations. Known for facilitating effective communication between finance teams and clients to resolve discrepancies and maintain positive relationships.
Overview
6
6
years of professional experience
Work History
Accounts Receivable Coordinator
Retina Center of Texas
Southlake, TX
02.2024 - Current
Reviewed customer accounts and updated payment information as needed.
Created aging reports on customer accounts receivable balances and communicated with customers regarding overdue payments.
Performed daily data entry of financial transactions into accounting software.
Reconciled customer statements against internal records to identify any discrepancies or errors.
Analyzed customer account trends to recommend improvements in the collection process.
Maintained detailed records of all collections activities including contact attempts and payment arrangements made with customers.
Verified accuracy of invoices prior to distributing them to customers.
Medical Assistant
Dallas Associated Dermatologists
Dallas, TX
01.2023 - 06.2023
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Organized patient charts before each day's clinic sessions began.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Collected samples from patients for laboratory testing purposes.
Registered new patients into practice management software program accurately entering demographic information.
Scheduled appointments for patients via phone and in person.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Front Desk Receptionist
Dallas Associated Dermatologists
Dallas, TX
07.2021 - 10.2022
Greeted customers warmly and made them feel welcome.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Assisted with scheduling appointments for clients and visitors.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Provided administrative support such as filing documents, photocopying and scanning materials.
Handled cash transactions accurately, balancing the register at the end of each shift.
Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Monitored visitor access control systems including issuing identification badges when necessary.
Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
Patient Service Representative
US Dermatology Partners
Tyler, TX
05.2018 - 07.2021
Provided customer service by answering patient questions and addressing concerns.
Verified insurance information, collected payments, and scheduled appointments.
Assisted with the completion of medical forms and records.
Answered incoming calls in a professional manner.
Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
Inputted patient demographic data into electronic health record system.
Payment Poster
US Dermatology Partners
Tyler, TX
04.2020 - 06.2021
Posted payments for insurance companies, including Medicare and Medicaid, by accurately entering data into the system.
Processed incoming payments from patients and insurance companies in a timely manner.
Balanced daily cash postings with deposits to ensure accuracy of information entered into the system.
Researched discrepancies between patient accounts and remittance advice received from insurance carriers.
Reviewed denials received from payers and communicated findings with billing staff.
Assisted in resolving payment issues, such as rejections or delayed payments due to incorrect coding or missing information.
Verified accuracy of statements sent to customers for payment reconciliation purposes.
Generated reports on monthly revenue totals, outstanding balances, and other financial indicators as requested by management.