Jazzlyn Garcia
Huntington Beach,CA
Summary
Community-focused professional well-versed in providing essential support and resources to diverse populations. Proven ability to develop and implement community programs that address specific needs, with keen focus on collaboration and achieving measurable results. Known for reliability, adaptability in dynamic environments, and offering strong multitasking, problem-solving and communication skills, as well as strengths in entering data entry and answering incoming and outgoing calls.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Community Support Specialist
Firstservice Residential
09.2023 - Current
- Maintained accurate documentation of client interactions and outcomes to ensure compliance with organizational standards.
- Advocated on behalf of clients in various settings, securing necessary resources and services for their success.
- Enhanced client well-being by providing personalized support and resources tailored to individual needs.
- Provided crisis intervention when needed, utilizing de-escalation techniques and coordinating appropriate responses.
- Trained new staff members in best practices for community support work while promoting a culture of empathy and professionalism.
- Maintained up-to-date knowledge on relevant policies, regulations, and best practices through ongoing professional development.
- Collaborated with multidisciplinary teams for comprehensive service delivery and improved client outcomes.
- Managed communication to Number executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Contributed to office productivity by accurately typing reports, correspondence, and meeting minutes within tight deadlines.
- Enhanced typing accuracy by proofreading and editing documents thoroughly before submission.
- Transcribed audio files into written documents accurately, demonstrating exceptional listening skills and typing speed capabilities.
Cashier
Ralph’s
01.2021 - 06.2023
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Assisted customers with returns, refunds and resolving transaction issues.
- Upsold additional products and services to customers, increasing revenue.
Education
High School Diploma - undefined
Marina High School
Huntington Beach, CA06.2022
Skills
- Customer Relations
- Recordkeeping Strengths
- Problem-Solving Ability
- Typing Proficiency
- Multi-Line Phone Talent
- Customer Service
- Spreadsheets
- Verbal and Written Communication
- Issue Resolution
- Update Records
- Document Typing and Formatting
- Great attention to detail
- Communication skills
- De-escalation techniques
- Data entry and reporting
Certification
First Aid/CPR Certified
Timeline
Community Support Specialist
Firstservice Residential
09.2023 - Current
Cashier
Ralph’s
01.2021 - 06.2023
High School Diploma - undefined
Marina High School