Jazzlyn Sharp
Hanceville,Alabama
Summary
Proactive and results-driven, I excelled as a Retail Sales Associate at AT&T, consistently surpassing sales targets through exceptional customer service and teamwork. Skilled in conflict resolution and retail sales. I have an exceptional work ethic and I try my hardest at every task.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
AT&T
11.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Education
GED -
Wallace State Community College
Hanceville, ALSkills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Customer Engagement
- Retail Sales
- Reliability and punctuality
- Store Opening and Closing
- Professional Appearance
- Phone Etiquette
- Conflict Resolution
Timeline
Retail Sales Associate
AT&T
11.2021 - Current
GED -
Wallace State Community College