Jazzmine Anderson
Sumter
Summary
Self-motivated office and operations professional with 10+ years of practical office administration. Proven sales leader with a strong background in building new territories and using creative marketing approaches to increase revenue. Detail-oriented and organized individual who exemplifies professionalism, and an ability to manage multiple projects and tasks at any given moment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Child Care Provider/Babysitter
In Home babysitting
Sumter
06.2016 - Current
- Keep the play area safe and free from hazards while monitoring children consistently throughout the day.
- Sanitize play equipment, games and toys on a regular basis to keep them safe and attractive while minimizing the spread of germs.
- Change diapers, dress children and assist them with their snacks, drinks and meals as needed.
- Engage in educational activities with the children, including reading, crafts, drawing, coloring and singing.
Customer Service Representative
Foundever
Sumter
06.2024 - 01.2026
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution
- Built rapport with customers through active listening, empathy, and personalized interactions
Cashier/Customer Service
Walmart
Sumter
08.2021 - 03.2022
- Delivered excellent customer service with a positive, professional attitude.
- Assisted customers with efficient checkout processes to enhance shopping experience
- Protected store assets by actively observing customer behavior.
- Managed inventory levels by restocking shelves regularly.
- Ensured that there was no theft in the store
Cashier
Sonic Drive-In
Sumter
09.2020 - 07.2021
- Welcomed customers to create a positive shopping experience.
- Greeted customers.
- Collected customer orders to facilitate efficient service.
- Delivered customer orders promptly to enhance service experience.
- Stocked inventories on shelves to ensure product availability.
- Maintained lobby and work station cleanliness.
Cashier
MCDONALD'S
08.2015 - 05.2017
- Delivered excellent customer service with a positive, professional attitude.
- Delivered customer orders promptly to ensure satisfaction.
- Collected customer orders promptly to facilitate timely service.
- Provided initial customer interaction to create a positive shopping experience.
- Organized and replenished stock to ensure store readiness.
- Maintained cleanliness of lobby and work station to enhance customer experience.
Education
High school diploma -
SUMTER HIGH SCHOOL
Skills
- Childcare
- Infant care
- Toddler care
- Child engagement
- Child nutrition
- Activity planning
- Nannying
- Babysitting
- Customer service
- Family communication
- Parent communication
- Supervision
- Administrative experience
- Phone communication
- Appointment scheduling
- Data entry
- Customer data entry
- POS systems
- Cash handling
- Cash register
- Basic math
- Budgeting basics
- Scheduling
- Records management
- Teamwork
- Leadership development
- Staff Management
- Food service
- Grocery store
- Detail oriented
- Professionalism
- Interpersonal skills
- Creative play
- Computer literacy
- Google Workspace
- Microsoft Office
- Microsoft Excel
- Microsoft Teams
- Microsoft Outlook
- Zoom
- Windows
- Desktop applications
- Productivity software
- Computer operation
- Filing systems
- Typing
- Call center experience
- Sales targets
- Resource sharing
- Mobile devices
- Word embeddings
- Guest relations
- Computer skills
- Work ethic
- Phone communication
- Computer skills
- Scheduling
- Customer interaction
- Staff Management
Certification
Driver's License
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Customer Service Representative
Foundever
06.2024 - 01.2026
Cashier/Customer Service
Walmart
08.2021 - 03.2022
Cashier
Sonic Drive-In
09.2020 - 07.2021
Child Care Provider/Babysitter
In Home babysitting
06.2016 - Current
Cashier
MCDONALD'S
08.2015 - 05.2017
High school diploma -
SUMTER HIGH SCHOOL