Jazzmine Denico
Lakeland
Summary
Dedicated professional with strong experience in sorting operations and customer service. Skilled in identifying and resolving discrepancies while fostering a collaborative team environment to improve workflow efficiency and maintain high safety standards.
Detail-oriented Sortation Associate with expertise in sorting accuracy, warehouse safety, and team collaboration. Ready to enhance operations by optimizing sorting processes and ensuring exceptional customer service.
Proficient Sortation Associate recognized for maintaining accurate inventory records and ensuring workplace safety. Committed to enhancing sorting processes and delivering exceptional customer service through effective teamwork and problem-solving.
Overview
6
6
years of professional experience
Work History
Sortation Associate
Amazon Air
Lakeland, FL
10.2022 - 01.2026
- Operated material handling equipment to efficiently sort packages for delivery routes.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to optimize sorting processes and improve workflow efficiency.
- Trained new associates on safety protocols and operational procedures.
- Identified and resolved sorting discrepancies to ensure package accuracy.
- Maintained a safe work environment through proper handling of packages and equipment.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
Lead Barista
Dunkin' Donuts
Lakeland, FL
02.2020 - 06.2022
- Supervised daily operations to ensure efficient workflow and optimal customer service.
- Mentored and trained new baristas on beverage preparation and customer engagement techniques.
- Implemented inventory management practices to reduce waste and improve supply chain efficiency.
- Developed training materials to enhance staff knowledge of menu items and equipment usage.
- Resolved customer complaints promptly, fostering positive relationships and enhancing customer satisfaction.
Education
High School Diploma -
Hillsborough Community College
Tampa, FLSkills
- Package handling
- Sorting accuracy
- Warehouse safety
- Stock management
- Load planning
- Workplace safety
- Team collaboration
- Retail sales
- Teamwork
- Customer service
- Problem-solving
Timeline
Sortation Associate
Amazon Air
10.2022 - 01.2026
Lead Barista
Dunkin' Donuts
02.2020 - 06.2022
High School Diploma -
Hillsborough Community College