Summary
Overview
Work History
Education
Skills
Timeline
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Jazzmine Mirelez

Yakima,WA

Summary

Proactive Toy Lead with strong expertise in assembling products according to specific customer needs and optimizing workspace layouts using 5S methodology. Skilled in communication, customer service, and enhancing customer satisfaction through effective product recommendations. Bringing strategic thinking, visual management, and a positive attitude to drive team success.

Overview

2
2
years of professional experience

Work History

Toy Lead

Fred Myer
08.2024 - Current
  • Assembled products according to changing daily work orders and specific customer needs.
  • Optimized workspace layouts for maximum efficiency, applying 5S methodology to reduce time spent on material handling.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.

Pro-Csa

Lowes Home Improvement Stores
09.2022 - 09.2023
  • Educated customers about billing, payment processing and support policies and procedures.
  • Provided exceptional service to customers by actively listening to their needs and offering personalized solutions.
  • Balanced multiple priorities during peak times while maintaining composure under pressure situations.
  • Increased sales through effective product recommendations and upselling techniques.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Connected with customers by listening to concerns and answering questions.

Waitress Trainer

Applebee's
08.2022 - 08.2023
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Maximized revenue potential by effectively suggesting daily specials or promotions to customers based on their preferences or dietary restrictions.
  • Evaluated trainees'' progress and provided constructive feedback for improvement during regular check-ins and performance reviews.
  • Reduced order errors by implementing standardized processes for communicating orders clearly between front-of-house and back-of-house teams.

Education

No Degree - Business Administration

Renton Technical College
Renton, WA
06-2025

Skills

  • Training and coaching
  • Strategic Thinking
  • Customer Focus
  • Visual Management
  • Positive Attitude
  • Teamwork and Communication
  • Computer Skills
  • Good Communication

Timeline

Toy Lead

Fred Myer
08.2024 - Current

Pro-Csa

Lowes Home Improvement Stores
09.2022 - 09.2023

Waitress Trainer

Applebee's
08.2022 - 08.2023

No Degree - Business Administration

Renton Technical College

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Jazzmine Mirelez