Jazzmine Van Nortwick
Mount Holly,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
Adventure Drives
Englewood, NJ
03.2022 - Current
- Developed guest relationships to achieve high level of satisfaction.
- Created tour programs with focus on providing positive guest experiences.
- Collaborated with colleagues from other departments to enhance customer service experience.
- Researched destinations to ensure accuracy of information.
- Assisted customers in booking accommodations and transportation services.
- Resolved any issues that arose during the course of a trip.
- Recommended activities that are suitable for different types of travelers.
- Greeted guests and provided them with detailed information about the destination.
Real Estate Agent
COMPASS New Jersey
Hoboken, NJ
03.2023 - 01.2024
- Provided general administrative support to staff members.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Answered incoming calls and responded to customer inquiries.
- Maintained filing system for important documents such as contracts and invoices.
- Performed data entry tasks into computer databases from paper documents.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Assisted in the development of new administrative systems, procedures and policies.
- Maintained updated knowledge of local real estate markets.
- Coordinated appointments to show homes to prospective buyers.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Prepared comparative market analysis to estimate properties' value.
- Provided guidance to clients throughout the entire buying or selling process.
- Responded promptly to client inquiries via phone or email.
- Managed real estate transactions from initiation to closing.
Front End Manager/Customer Service Cashier
Acme Markets, Inc
Mount Holly, NJ
08.2020 - 03.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Provided leadership during times of organizational change or crisis situations.
Education
High School Diploma -
Rancocas Valley Regional High School
Mount Holly, NJ06-2022
Skills
- Honest and Ethical
- Customer Service
- Written and Verbal Communication
Affiliations
- Board member of the Tiarabrianna Foundation
- Traveling
- Car Lover
- Family-orientated
- Cooking
- Reading
- Gym-lover
Certification
- Licensed Real Estate Agent in the state of New Jersey
Timeline
Real Estate Agent
COMPASS New Jersey
03.2023 - 01.2024
Logistics Coordinator
Adventure Drives
03.2022 - Current
Front End Manager/Customer Service Cashier
Acme Markets, Inc
08.2020 - 03.2023
High School Diploma -
Rancocas Valley Regional High School