Jazzmine White
Dallas,TX
Summary
Dynamic Senior Risk Coordinator with extensive experience in coordinating risk assessments, providing underwriting support, and ensuring operational compliance in the financial services and insurance sectors. Leverages analytical problem-solving skills, credit risk analysis, and data review to effectively identify fraud, manage chargebacks, and ensure accuracy in liens and policies while adhering to regulatory standards. Demonstrates exceptional communication and organizational abilities, utilizing contingency planning and stakeholder collaboration to minimize exposure and streamline resolution processes. Committed to continuous growth in risk analytics and process optimization to drive efficiency and enhance organizational resilience.
Overview
8
8
years of professional experience
Work History
SR RISK COORDINATOR
Capital One
Plano, TX
06.2025 - Current
- Monitored and validated data entries across multiple accounts to maintain consistency and reliability.
- Implemented deadline management processes to guarantee adherence to SLA timeframes.
- Implemented security measures in compliance with company guidelines to safeguard confidential financial information.
- Streamlined data management processes by eliminating outdated records, contributing to improved data integrity. Enhanced account management practices to drive better client satisfaction.
- Facilitated recovery of overdue accounts by conducting inbound and outbound calls in compliance with established company protocols.
UNDERWRITING ASSISTANT
StateFarm Insurance
Dallas
12.2023 - 06.2025
- Executed underwriting data entry tasks while verifying record accuracy to guarantee adherence to company compliance standards.
- Implemented streamlined workflows for policy endorsements, resulting in faster processing times and improved client communication.
- Analyzed data and prepared comprehensive reports to optimize decision speed for underwriting processes.
- Coordinated responses to inquiries and correspondence, ensuring effective communication and reducing the need for follow-ups.
OPS SR. COORDINATOR
Capital One Auto Finance
Plano
09.2019 - 09.2023
- Research accounts that are escalated customers to obtain the appropriate lien placement documents.
- Coordinated efforts with third-party representatives to streamline previous lien holder contact procedures.
- Oversaw interactions in various chat platforms to ensure seamless communication and support operations.
- Analyzed data requirements and developed comprehensive workflows to optimize processes for both onshore and offshore activities.
- Led cross-functional teams to streamline auto finance processes, enhancing operational efficiency.
SR. RISK COORDINATOR
Capital One Auto Finance
03.2018 - 09.2019
- Monitored and verified data consistency across multiple accounts to enhance reporting accuracy.
- Implemented deadline management processes to guarantee adherence to SLA timeframes.
- Implemented security measures in compliance with company guidelines to safeguard confidential financial information.
- Streamlined data management processes by eliminating outdated records, contributing to improved data integrity. Enhanced overall account management effectiveness through strategic oversight.
- Facilitated recovery of overdue accounts by conducting inbound and outbound calls, adhering to established company protocols.
Education
Associate's Degree - Science-Business
Richland Community College
Dallas, TXSkills
- Analytical problem solving
- Conflict resolution
- Organizational strategies
- Administrative support
- Enterprise risk management
- Credit risk analysis
- Data analysis
- Operational risk management
- Project management
- Risk reporting
Timeline
SR RISK COORDINATOR
Capital One
06.2025 - Current
UNDERWRITING ASSISTANT
StateFarm Insurance
12.2023 - 06.2025
OPS SR. COORDINATOR
Capital One Auto Finance
09.2019 - 09.2023
SR. RISK COORDINATOR
Capital One Auto Finance
03.2018 - 09.2019
Associate's Degree - Science-Business
Richland Community College