Jazzmyne Whiteside

-Sales leader adept at providing exquisite customer service to maintain excellent product and merchandise sales.

• Trained, coached, and mentored new sales associates for maximum performance.
• Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Up-sold and cross-sold products effectively, driving sales and increasing revenue.
• Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
• Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
• Enhanced client relationships through consistent communication and personalized solutions.
• Boosted sales performance by implementing strategic sales plans and effective team management.
• Enhanced customer satisfaction with personalized follow-up strategies.
• rang out customers from both the restaurant and the retail sides, cashing out servers tips
• updated visuals on the sales floor and updating any promo changes and signage for upcoming merchandise. Price checking and markdowns, making sure that all of the tables in the retail area are completely stocked and full.
• cleaning up sales floor and restrooms to maintain proper cleanliness.

• Maintained financial responsibility of counting the money from the safe, driving to the Bank for weekly deposits
• Managed a team of sales representatives, providing training and guidance for successful sales strategies.
• Opening and closing the store, printing out morning paperwork and sales reports, salvoes segments, daily planning for the store, walking the floor and checking for cleanliness and prepare for the next day
• Maintaining LY numbers and doing hourly reads to determine where we are throughout the day.
• Setting sales goals and productivity rates for the day and giving each associate a sales goal for their shift.
• maintain emails and reschedule associates according to their scheduled times.
• Manage time card and payroll balances
• activate associates "on-calls"
• guide and train associates accordingly and make sure the productivity throughout the day stays thorough.
• Deal with scheduling and associates requested days off

• Opening and closing procedures for the store.
• Work as an independent sales lead when on schedule, worked alone majority of our shifts
• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies. Deposit money into safe, count the registers and close the registers.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
• Preformed safety audits, deposit audits, shipment, process shipment, repositions/ consolidations, floor set, standardized the floor cleanliness while maintaining customer service, markdowns, signage, payroll
• have an assigned task ready for the associates for when I'm not there, scheduling and having face to face with employees, hiring and asking questions while interviewing, Sunday cleaning checklist, add clients and proceed to make phone calls as sales calls to our customers while promoting new merchandise coming in.
• Hold monthly meetings with associates to determine what needs to be done with the store and how to increase our sales goals
• conference calls, transfer outs, internet orders, and weekly audits with all the closing logs

• Performed as a sales associate working on the sales floor while organizing all merchandise, processing shipment, maintaining visuals and productivity rates from hourly sales reports.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• excellent customer service skills and communication
• promoting our old navy credit cards and developing percentage numbers from the sales
• promo changes, markdowns